Reviews for Burger King in Huntsville, AL
I dont know WHO this new manager is-- the white guy with all the tattoos.... but he is a BREATH OF FRESH AIR!! Soo nice and... professional and Great customer service! I told him I was so happy they brought him to this location, they needed him. Handsdown, best experience I've had at this location In A While. Period. Read more
The door to the dining room is locked has been locked the last two times I have been there. I plan never to go back. They could... put a very large sign on the door saying the dining room is closed. There was another possible Diner that left at the same timeI did. I understand being short of help but Sign Making is not necessarily rocket science. Read more
If there?s a low staff in a place as big as Burger King, SEND OTHER EMPLOYEES TO HELP OR JUST CLOSE! There was only one guy here... taking orders, payments, and cooking. Poor guy was apologizing at the end each sentence. He did a great job but I?m disappointedat management for letting this happen. Understandable as to why the doors were locked. The line is getting longer as he?scooking our food and taking others orders at the same time. Read more
The Customer Service is 100% the Worst in the city. They made our sandwiches wrong, then we had to go back through the drive-in,... because the doors are locked. When we finally came back around the manager, was nice/nasty. And still didn?t address the problemfully. This location needs the entire store Re-Vamped with new Management ASAP. Read more
This is the second time I try to get food and it's crickets at the ordering window. Like it should never take 10 to 15 min to... take an order when there is one car in front and you have workers on the inside. Burger King is really goin down and that's sad.If I could give a 0 for this location I definitely will twice Read more
I normally love going here to eat but lately the food has been awful. Overcooked chicken fries, they were so tough and... overcooked and the fries were stale. I shouldn't have to spend money on food that is garbage. I had to throw it away because itwasn't eatable. People should not be served food that taste like garbage. Will not be going back to this Burger King again and Iwill be calling the Corporate Office to report my issue. Hire people that take pride in they job Read more
Where do I even begin??? This Burger King needs MAJOR help. Today is the second time in a row that I have gotten home with my... food and had to go back because they didn't not give me part of my order. There was no one even in line when we ordered. Bothtimes the food was cold and not fresh and the chicken fries, when I finally got them, were fried to a crisp and scrawny. Whatreally got me is when we said we wanted a plain bacon cheeseburger and they gave me a mini burger with no patty! When we arrivedto Burger King BOTH times today, workers were inside arguing, outside smoking, and sitting in their cars. The absolute worstcustomer service I have ever seen and the workers are always rude. I will definitely not be going back to this Burger King. Read more
The one star comes because I like Burger King's food, but this location is awful. The floors are messy. The crew is lazy and... cannot get a job done unless told, by a customer! If I were a new manager, I would fire the entire crew. This place needs amajor overhaul. If you want to come here, never ever go in to eat! Always use the drive through! I have gone through the drivethrough here, which itself is average. Read more