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Reviews for Dunkin' in Huntington, WV

JoAnne Beals 1 year ago
5

I previously had an issue at this Dunkin'. The manager contacted me and replaced my order. I want to thank them for an amazing... coffee and donuts! The peanut butter macchiato is fantastic!!! Thanks for redeeming this Dunkin'in my eyes!!! Read more

Courtney N 1 year ago
1

They don?t know how to properly make drink recipes that are advertised. Every coolata I?ve purchased has been so bitter you... can?t drink it, they taste awful. You can look at the color of the drink and see it isn?t being made properly. Management needsto take more time training staff and lead better. Will continue to use Barboursville location. Read more

Teresa Toth 1 year ago
3

Most of the time this is one of the best around the area. The day I visited was awful. I had gone inside for my order. The... employees were more concerned about the manager doing paperwork and not helping on the floor that while they were standingaround chatting only one male employee was running drinks to customers. My coffee was lukewarm. There were at least threeemployees standing around complaining. Read more

Aaron Stormes 2 years ago
5

I stop at this location on my way to work every morning! The staff are always great and the drinks are on point. Thank you... Madalyn for the exceptional service and drink today, you deserve so much praise for that! Read more

Sheena Blatt 2 years ago
1

I ordered thru the app and when I got there, the lady said they couldn't make my coolatta drink bc they're frozen thing wasn't... working. So we got the peach passion fruit refresher, the strawberry coconut refresher, a caramel swirl brown sugar cinnamoniced latte and a dozen donuts. All the drinks tasted like pure milk and the donuts weren't even the Ines I asked for. $30 waswasted Read more

erika danielle 2 years ago
1

This location on 5th Avenue is unbelievably detached. I don?t go often because I don?t want to be disappointed. Simply put,... every shift i?ve been here i?ve been ignored and pushed off for at least 20 minutes if i?m ordering something inside. Being theonly car in the drive thru still takes 20+ minutes. Unacceptable. If this location doesn?t receive some sort of quality controlfrom corporate office then just shut it down. Read more

Elaine Kern 2 years ago
3

Edit: Orders are never correct! Just like this morning I ordered a cinnamon raisin bagel and got an everything bagel. No one... knows wants to listen to what you ordered and just do half way.. This is the most unorganized place ever. Half the time theycan't open on time with no manager there, slow with constant order mess ups, it is one hot mess of a restaurant for sure! Read more

Sebastian Juan-Tomas 2 years ago
1

This location is about 5 minutes away from me, but I drive 35 minutes to the better location by the mall. This should show how... bad this location is. Without fail I get something wrong in my order. I also ask for cream cheese/butter and for it to be spreadon the bagel and they have excuses to not do it. ?They don?t provide us with the knife to spread the butter? ?they only give usthe small tubes of butter so we can?t spread it?. Every single dunkin I?ve been too spreads the butter without even asking to doit. It?s just pure laziness. Read more