Reviews for Panda Express in Humble, TX
Horrible customer service tonight the females in there had attitudes. I went in about 8pm and they didn?t have the meat that I... wanted so she asked the cook to cook more and he did. After sitting there for 30 mins we were told the aside we wanted was gone.They just had bad attitudes my thing was if you knew what we wanted why not just set it to the side. If I could give negativestars I would. Read more
Food was mushy and had grissl, not to mention the soda fountain inoperable, (Dr. Pepper all carbonation and no syrup) To top it... off, there's a "Sanitation" bucket with swamp water with a rag floating in it situated in the middle of the utensil counter anddrink station. The combination of the second bad bite of food and seeing that as well as seeing employees cross contaminate thehandling of things made me sick. The manager had attitude when a refund was requested. No apology or asking of why we wanted arefund ever was approached. Just a bad attitude. Yuk! Read more
Only worth 2 stars because of what the food is supposed to be. If you actually get it hot and fresh it's great Unfortunately... this location seems to have a problem, With extremely slow and lazy employees. I work just down the street so I come here fairlyfrequently. It seems like especially over the last 3 months the service time has gotten longer and longer and longer andlonger. Today finally tipped me over my boiling point. All I ordered was a 3 entree plate and some Spring rolls. They took myorder at 6:40 PM. I had to go in there and complain and still did not get my order until 7:10 PM. It should not take 30 minutesfor a single combo In the drive-through. Also when I demanded a refund because it was taking so long they told me that theydon't do refunds Ando refunds and that I would have to call some number is spur to get my refund... No that's not how businesseswork you give me my refund now. You're not going to make me wait 30 minutes for food and then not give me my money when I askfor a refund. Read more
In the last two weeks, we have tried to eat at this restaurant three times. Trip 1, they were out of fried rice and about half... of the entrees. Trip 2, their credit card machine was down and they were only taking cash. Trip 3, over a week after Trip 2,their credit card machine is still down. I'm giving up on this restaurant. Read more
When you pay $50 everytime, you expect your order to be correct. You'd think they would double check to make sure that they have... it right! I guess I'm expecting too much. Two separate occasions. They charge us for food that they don't have for the rest ofthe day. There are stickers left on the vegetables and plates are missing sides altogether. We won't be back! Read more
Just went here through the drive through and I got orange chicken and broccoli beef with fried rice. I also got soy sauce.... However, when I got home to sit down and eat my dinner there was not a single piece of beef and barely any orange chicken. Alsoone of the soy sauce packets had exploded all over everything. So if you go here be sure to check your food. Read more
I have never given a Panda restaurant below 5 star rating but this one was on the 2 to 3 star range. It was 39 degrees outside... and the A/C was on. I was told it was hot behind the counter and that the manager was not there to turn a/c off. All tableswere dingy dirty! No food or plates on them but hadn't been cleaned or wiped down. The food was cooked good like all pandarestaurants. Read more
The ladies that work here are really rude and don?t let you order without them screaming at you. They also will interrupt you... while ordering . They never have change or sauces. They really shouldn?t be working there if they don?t like it, don?t bringyour problems from home to work and be more professional!! Read more