Reviews for Huddle House in Hueytown, AL
Worst experience ever. Manager with the Burgundy hair was Loud and Rude, disrespectful to the guest and other workers. She has... zero leadership skills. Waitress was in the twilight zone, didn't know anything had to ask Burgundy hair everything. Huge Whitelady came from the cooking area Dirty and Sloppy. Read more
So this by far is the worst place I've ever seen!! So my Husband who is a proud Veteran went to get his free meal today. We saw... that the line was out the door so we did an online order to save time. The lady brought us the bag of food only for us to checkit and only our Son food was in there not mine nor my Husband so we told the Lady and she said "Oh I'm sorry Veterans have todine in but it's an hour wait and for your Wife's food we just forgot to make it!!" So now the Manager refused to talk to usthey carried on with business and now me and my Husband have to go get something to eat somewhere else!! POOR CUSTOMER SERVICE &A WASTE OF TIME!! Read more
So I arrive at this location to be told they close one hour earlier than what?s advertised online because they are all minors.... She then told me she YANNA was the MOD which was weird to but oh well. I definitely understand being under staffed but really.this will definitely be my last trip to this location. It?s a BIG NO FOR ME !!! Read more
Went in the late afternoon. They weren't crowded.. Had been waiting several minutes. A couple of employees looked my way and... kept on doing what they were doing... Which was sitting in a booth doing nothing. After several more minutes I asked loudly am Igonna be seated. Finally got a chance to order the chopped steak medium well. When I received it it was too much rawness in themiddle. 9/0722 as soon as I walked in the door I could hear an employee cursing while holding a conversation with someone onthe phone and another employee. Had to ask for my order to be taken. Food was ok. But service wasn't. Read more
My first time I there and it was a excellent experience. The service was great as well as the employees were friendly. Since... that 1st time back in April, I have been there many times. The food is delicious. Most of the employees sit on their butt anddon't do anything ( June 24, 2022 ). The cook was doing all the work after the waitress brings your food. He was the only onewho we could get to refill our drinks and many other things, besides being polite. Read more
As with eating out now post pandemic, there was a server shortage and our hostess apologized for the wait times. I fought her... name but she was very nice. She even gave us free coffee due to wait time on taking our order. Foods was presented well withhuge portion sizes. Flavor was lacking in grits, biscuit n gravy and eggs but the pancakes was very good. I'll go back and trythe southwestern bowl next time. Read more
So excited when they finally opened in Hueytown. Visiting on a Sunday morning, the wait was not as long as expected. The service... was good and the food was okay. I ordered the two eggs and prime rib with a pancake and fresh fruit. My eggs were cold and notas ordered. But everything else was fine. No reason to not return. Read more
I am currently at this restaurant with a friend. We walked in to a crowd, they didnt acknowledge us at all. It took 20-30... minutes before someone took our order at which point I didn?t want any food because of all the employees playing around andtrash talking. My friend still ordered so I have now been here almost an hour. Poor service. Will never come here again. Wouldnot recommend ordering from this place online or in person. Throw the entire staff and restaurant away. Read more