Reviews for Wendy's in Hudson, WI
I usually like Wendy's, I can't judge the food this time cuz I left. Drive thru didn't greet me for like 2 min so I said hello,... and was told to hold on a sec. No one in line, no one in the store, so why am I waiting another 3 to 4 min before they finallyask me what I want, after I order he says the pop machine isn't working. Ok. What is going on with the customer service therelately. I went to McDonald's they took my order, my money and gave me food in less time then it took a Wendy's employee to askwhat I wanted to order. Read more
Short staffed, slow service, i ordered the chicken Alfredo the other two I was with ordered a meat pizza, the pizza was liked... by them but was very slow to come to the table, I waited a few minutes more for the Alfredo pasta they brought it out on alarge tray and set that on the table and walked away I thought it was silly for the size of bowl to be on this tray so I grabthe bowl to take it off the tray but shortly realize this thing was put under a boiler (salamander) not a word from thewaitress that the bowl would be hot. Read more
My boyfriend went through your drive through on a bike due to your lobby being closed, he was laughed at and made fun of for... being on a bike and not in a car. he works so hard everyday and yall genuinely made him upset. not everyone has a car and itwas extremely unprofessional and mean. management as well hung up the phone when a call was made to call out the issue. Ihope HR can fix how they act cause it was far from ok. Read more
Friendly, fast service and incredibly clean location! Our food was all fresh, fries and burgers were hot with cold and crispy... lettuce on the burger. :) Read more
Manger could NOT refund me and re ring up the order.. wow.. I thought I was ordering a combo and realized when I had no fry?s. I... asked if he could refund and start over.. nope he can?t? never will I set foot into that place I?m calling other Wendy?s to seewhat they would do because it?s not right!! Read more
Ya know my old boss once told me in customer service you should never stand there laughing making jokes. Cause the customer... might over here and think your talking about them. Ive never been put in a more uncomfortable position as 5 workers laughed andjoked back and forth .. while staring directly at me. I could not understand the language so it made it so uncomfortable. I cantake being messed with but not knowing and having to sit through that. No thanks I'll suffer through gas station food before Igo to Hudson Wendy's ever again Read more
Witnessed an employee swearing at customers, specifically my brother in law. Unacceptable. Apparently there was no manager... onsite. Read more
Had me pull forward for fresh potatoes. Waited and still were cold