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Reviews for The Copper Dock in Hubertus, WI

Danette Langenfeld 2 years ago
1

If I could give less than 1 star I would! Waited 30 minutes for our old fashion's, they forgot to to put the bourbon in my... husband's drink. His second drink they forgot to put the soda in the drink. When I mentioned to the waitresses about the lengthof time to get our drinks she stated "everyone comes in at the same time" not one apology. When I asked for help from thehostess to fix the old fashion missing the soda she said "hard to find good help". A different waitresses brought our appetizersand when I asked her to fix the drink she said "she couldn't do it and our waitress will have to take care of that ". Staffunder 1 star! Food- when ordering a 20 ounce ribeye medium rare you should not see solid purple. The butter blend they put ontop of the steak tasted like straight up liquid smoke and ruined the steak, which was actually tough. The prime rib wasn't evenwarm and the twice baked potatoes came from a box. Food-under 1 star We traveled from Lake Geneva WI for my birthday dinner andvery disappointed and do not recommend. No owner or hostess went around the room asking people how their meals were, no friendlysmiles from employees. As we went out the door to leave and I'm trying to hold the railing (it's broken and moving) I turn to myhusband and was going to use his arm, a lady coming up the other way trips and falls to the ground. Overall bad experience, donot waste your money. Read more

Jake Abezetian 2 years ago
5

Absolutely awesome staff, super accommodating for us. Hopped off our bikes and came in with no reservation and they still helped... us in a timely manner. Some of the best food I?ve ever had in my life. In disbelief as to how good the the steak was. Read more

Jeffrey Svarverud 2 years ago
4

The food was very good. The wait staff was a good. The view was good. The restaurant needs serious attention. It is easy to... have a restaurant It is very hard to have a great restaurant. Copper dock has the food part of the equation down. What ismissing is the general upkeep of the restaurant. The restaurant is clean but it needs a fresh coat of paint and new carpet onthe inside. It has great views of the lake but poor shades for the afternoon sun. When the linen is changed you can see the oldplastic table protectors that are rotting away with age. The restaurant is always full but with a mostly older clientele. Irecommend this restaurant to anyone in the area. The restaurant is a 3 to 4 on a scale of 5. Read more

Dan Hinners 2 years ago
4

I happened to come across this place on a Wed evening while going to a different restaurant. I called and they were able to get... us 2 in within 45 min. The location is very nice near the lake with dining facing west. Large windows allowed a beautiful viewof the sunset. They also have a large outside dining deck. Ordered the haystack onion rings as an appetizer. It was ok. Alsoordered chicken cordon bleu and a rack of bbq ribs. Soup or salad came with so chose the spinach salad which was tasty. Alsoserved with the salad was a hot bread bun. This was very good. The cordon bleu was made well with the sauce. It was filling andwell made. The ribs were very tender, excellent tasting sauce. I did order a Arnold Palmer drink with a refill. Found out thesewere 3 dollars each. All in all it was great atmosphere and dining location, however I feel like the price is a little higherthan it should be. It may seem trivial but basic drinks should not be more than $1.50 and free refills, especially when they arepacked with ice. Expect to pay ( after tip) about $50 a person. I may go back if I am in the area. Read more

Greg Clark 2 years ago
5

Enjoyed a Friday evening dinner. Waited about 40minutes for a table, which is reasonable for a nice dinning experience. Our... view of the lake and setting sun set the mood for a relaxing dinner. Seafood casserole, NY Strip and Fish fry were all enjoyedby our group. If you haven't tried the Clam Chowder, it was most delightful. Read more

Carol Reiss 2 years ago
5

We had reservations for 6:30 p.m. on Saturday night. Our server was, Grace. The restaurant was quite full and very busy. Grace... took great care of us, checking on our drinks, and letting us know our food was coming. Grace had numerous tables and handledit all in a professional, courteous manner. We will definitely be back and we will be asking for Grace! Thank you, Grace! Read more

Rosemarie Gungl 2 years ago
1

I rarely leave bad reviews for a restaurant, especially in the recent worker shortage. We all need to be understanding. But I... have never had such a horrendous experience and would recommend steering clear of Copper Dock Father?s Day brunch buffet. Firstwe were seated outside, which was fine. But the table was in front of the deck and our table was surrounded by a sewage likestench coming from under the deck. We waited for a server who never showed. We went to the buffet to find out plates and manypeople waiting.they brought 8 plates. Many food trays were empty and would remain so for the 40 minutes we were there. The foodthat was there was unappetizing. Eggs with pools of liquid settled on top, rubbery bacon, soggy flavorless waffles with thawedfrozen blueberries, greasy deep fried french toast, fatty beef swimming in brown watery liquid, sliced ham swimming in moreliquid than ham. We kept going back up to the buffet hoping that the empty serving trays would be filled with somethingappetizing. We were disappointed each time. And each time we waited for plates to be brought? and each time there were notenough for the people waiting. After we had grabbed something on our plates, I had to go to the bar to find someone to getdrinks from. No apologies, no how is the food?.nothing She removed some plates after bringing our drinks, but then we were leftto eat on stacked plates. We saw other guest with salads and had to ask them where that was as it was not with the Buffet line. There was another room with salad and dessert. Problem was that this was also not being stocked either. There were 6 of us,so they automatically charged a huge tip. I would have had no issues with this had we received service?. Or if the food wouldhave been stocked, or if it tasted good? or if we didn?t have to smell that stench. I paid over $200 for 6 people to eat at abrunch buffet and we all left hungry and agitated. I would have complained? but to whom? There was no one to compla Read more

Gordon Duer 2 years ago
2

Had the 20 oz ribeye steak, suppose to have a mushroom sauce under steak had them place on the side. Steak really did not have... any seasoning, the mushroom sause was very flavorful steak was tough. The beans still had stems on them. Told owner aboutbeans he said that was so people knew they are fresh. Owner to busy at drinking at bar to see if things were correct Read more