Reviews for Baskin-Robbins in Howell, MI
The nicest young lady there helped me, She wrote her name down as I had also asked for an application. She is from the Mug &... Bop's Location in Howell, She works midnights, and was delightful. She made my coffee specifically the way I asked and Iactually am still enjoying it. "Little Sips Go A Long Way"... New ad ~ ????~ Blessings my friends, Stay Happy Stay Healthy, andfor Pete's sake get out in this darn rain and get some Hot/Warm/ or cold coffee at Bask in Robin's, and The good old Dunk inDonut's!. Read more
Horrible staffing issue, there is only ever one person working when i go, and they tell me they have like 5 flavors of ice cream... out. At a baskin robbins. If you?re open 24 hours why were the other flavors even put away to begin with???? Just close if itsgoing to be so horrible. Read more
I would give zero stars if I could. This location just keeps degrading their service each year. Here's a tip to the owner of... this business: when someone orders two scoops, GIVE THEM TWO SCOOPS! Handing over a sundae with barely one scoop and thenarguing with the customer about it, means something is seriously wrong with your business model. Do everyone a favor and goout of business. Read more
Decided to grab a late night snack around 11pm the other night (3/18/2021). No one else was there when we walked in. My husband... and I decided 2 scoops of ice cream each. The girl who waited on us seemed to be impatient and didn't say a word to us, juststood there staring at us waiting for our order. She did not have her mask on properly and was wearing it under her nose.Nothing to make a big deal about except they have signs everywhere stating how the staff and store are taking extra precautionswith extra cleanings and mask wearing. When it came time to pay my husband stood in front of the open register and the employeewent to the other one to ring us up. Didn't say a word to us and proceeded to give us the total. The register she was on had asign that said please use other register and she said nothing, grabbed it, looked at it, and moved it to the other register.Other than receiving our ice cream relatively fast, it felt like a disappointing trip to say the least. Read more
I?ve written 2 google reviews in my life, let me lead with, so I don?t seek out opportunity to write a harsh review. Really... disgusted by their lack of sanitary measures, especially during the current outbreak of covid-19. I?m not an extremist, but Iwould be repulsed, regardless of the current outbreak. No hand washing or sanitizing going on as they serve person after person,kid playing with his hair and scooping ice cream, no masks whatsoever, no gloves, legit no extra measures are being taken andnot even the bare minimum for health and safety that you?d expect on a typical ?normal? day. Read more
Lots of workers but none paying attention to new customers. Relatively dirty and unorganized - obviously a manager issue not the... workers, they were pleasant once we got their attention. Read more
This had to be the most bizarre trip to buy and ice cream cake ever experienced. Of the numerous young people behind the... counter, none seemed to know the procedure to order in advance a personalized cake?? Do they not train the help or are do theysimply hire people incapable of retaining basic instruction? Read more
Stopped by for a scoop of ice cream tonight and a couple donuts for Sunday morning. We tried to go in and the kids behind the... counter told us their lobby was closed. So we got back in our car and got in the drive thru. No list of flavors so we look it uponline and they had none of the same flavors. So the kid rattles the list off and we pick 2 flavors. Same problem with thedonuts. Then when we finally get our ice cream it's not even the right ice cream!! Then as we were pulling away people werecoming and going into the lobby, where we had just been kicked out! Read more