Reviews for Whataburger in Houston, TX
Amazing experience. Hospitality, cleanliness, speed and accuracy were all present here. Drive thru and inside were moderately... busy but they were still polite. Wait times were quick especially considering it never owed down. A constant stream of people inthw door and through the drive thru. Burger was made correct. Lobby was clean as was the restroom. Read more
Take your time to go to another location. Went through their drive-thru and waited 53 minutes. Other cars probably waited longer... since they were making others wait on the side for their order. Food was room temp and fries were grainy. They were going tohave me pull up and wait for my order so I asked for a refund and they genuinely looked shocked that after already waiting 53minutes for fast food that I wouldn't want to wait any longer, baffling, right? Turns out my order was ready, how long would Ihave been waiting on the side before they brought it to me? Read more
Had my first ultimate bacon blue cheese burger. Very delicious, mouth watering good. The service however was extremely slow and... that's with being overly tolerant and considerate of a busy hectic crowd. Read more
I usually get good service here, but the staff seemed distracted this visit, and they gave me the wrong order. I didn't discover... until I was home, so I guess the moral of the story is - quickly check your order for accuracy before leaving the premises - itwill only take a few seconds. Read more
I have been a customer of store 271 for five years now and On the 5 th of July I went in to buy lunch and the condition of the... store was horrible it was so dirty and the soda area was filthy. We are constantly ask to write good reviews but it?s hardwhen your order is wrong and you pay for something you don?t get. I also called and filed a complaint with your care team . Ithink this store needs a visit and a staff meeting to change this. There are quite a few staffers but know one seems to beworking to clean the restaurant up after the customers finish their lunches.and the people wait forever for their to go ordersand the fries and your food is normally cold when you receive it . Please help us fix this. This place does allot of businessand is always busy. But the lack of care has to stop. Read more
Clean - I mean super clean with a VERY kind staff! Manager on site and they?re all wonderful. Came here for years
Whataburger was a great experience. Tried the number 2 on the menu which was the double burger. Good spot for a late night snack... when everything else was closed around 1am. Read more
11/30?MANAGER?Had a Scheduled interview at 3pm arrived at 2:45.. I told the Help I was here for my 3pm interview with Dennis, I... text Dennis at 2:57 I?m here he texts back he will be there in 5 minute so I wait until nearly 3:15 and I left.. No wonder youhave all shifts available in you Text to me.. I arrived on time and ready to Interview. Again I?m in the Dining room and textedback, No Answer.. Sadly you couldn?t do your JOB!! Read more