Reviews for Whataburger in Houston, TX
Been to this W for the first time tonight. Customer service great. Food. Great. Got no with cheese and chicken strips. Highly... recommend. Young man that took my order, very patient, nice. His name began with M. There were late diners. Thank youWhataburger, thank you M and staff for making my dinner. Read more
the food does not taste the same as years ago, the quality has gone down. ordered to burgers and said with strong NO CHEESE.... got home both burgers had cheese. Will not ever eat at this location again!!!! Read more
The drive thru is ridiculous whenever I go on Sundays. If you don't mind wasting 30 minutes of your life waiting for your food... then please go ahead, but the slowness of this location made me go to another whataburger instead. I don't know what's theproblem when it comes to deliver fast food here, but it's been a problem happening for the longest. Please avoid this location Read more
The counter staff are very friendly and professional. They took my order accurately and delivered my food to my table in a... reasonable amount of time. The dining area and restrooms are very clean and sanitized. I highly recommend eating at thislocation. Read more
Accidents happen, but it's the ones that waste 45 minutes of your lunch hour, in addition to fuel, over somehow mistaking a... request for "cheese" as "mustard" (wrong button?) that really gets you. I had a similar issue a couple months ago and now I'mburned out and done with it. I was checking orders since the last time a mess up happened, and they were doing well before, butI didn't this time. The fact that the person taking the order didn't repeat back my order should have been a red flag. I mayrevisit again when the kids want shakes, but it'll need to be on a weekend and I'll need to make sure everyone's order isperfect before we leave. Another irritation to add to the long wait times for what seems like heater-drawer meat (it's neverhot, at least from this location). Might be easier to just go to BK. Read more
Ive come back 5 months later to this whataBurger And it seems like it has declined. Today is July 17 11:45pm. Tile floor was... wet with bucket in Way to fountain drinks. No hazard cone . There was a mess everywhere and my order took 30 min . I hate toleave a bad review but the manager and employees can do better than this . Read more
At this location, I found a toenail inside my food. I called several lawyers and if it didn?t cause any injuries, I could not... sue. DO NOT eat there as this was done intentionally as some sick joke. If I knew who did it , I?d be in jail right now. I AMWARNING YOU ALL DO NOT EAT AT THIS LOCATION. I threw up all night. Read more
You always have to wait for a long time before they wait on you. Your meat is always cold. Thr cooking area is always trashy... food and fries are on the floor. I go in after work It's a bout 2 in the morning. Read more