Reviews for Wendy's in Houston, TX
I don?t usually do reviews on fast food restaurants but this Wendy?s was by far the best the food was fresh! The staff were... friendly!!!! Everyone deserves a raise there that worked there today lol Read more
DONT EAT HERE . Today 1pm this little girl at the cash register is touching orders with her bare hands and ringing folks up at... rbe same time at the pos machine. I confronted her about it and she tried to tell me ?the only people that wear gloves are thosethat prepare food .? Anybody with a hospitality background ( considering her manager was right along doing it too as a foodpreparer) knows this is a bulls**t lie. ANYTIME HANDLING FOOD YOU WEAR GLOVES. If I get sick I know what QSR DID IT. Just nasty???? to be handling others foods and touching the screen at the same time meaning you?re contaminating that pos machine, thewrapped food wrapper that you?re getting and multiple orders all at the same time . Read more
LOBBY IS CLOSED despite what signs and notifications say. Also, they got my order wrong 3 times in a row, and latest time argued... with me despite receipt in hand proving I was right. This location needs to shut down Read more
07.01.2022 It's 11:30PM and they already took apart their frosty machine as well. They close at 12PM.
I deliver with UBER Eats. My best friend and I are one of the highest rated and most dependable delivery drivers in America. I... say that because we travel and deliver with Uber Eats as a team. One complication we run into, is not knowing if a lobby is, oris not open for pickups. Yet, I see many locations across the U.S. (especially Wendy's and/or McDonalds locations) that there isan "Open Lobby" sign in their window. I don't require an explanation for why signs are or are not up, I just ask that the signsplaced are accurate. An added note, I normally don't complain about this kind of stuff. But had the lady working behind thecounter not been rude in response to me asking about their locked doors, I probably would've let this go too. (I canceled this$9.50 order BTW. By the time I walked back to the car to get in line, 5 more cars showed up. There were already 5 carsthere.) Currently, we are delivering in the busy and beautiful city of Houston Texas. I love Wendy's Crispy chicken sandwhichwith no pickles, 2 pieces of cheese, add mayo, and fries, and a medium, Sprite. Read more
The frosty was great but the friendliness not so good employees don?t smile at all . They are definitely not happy with there... jobs . It?s 2:46 pm Saturday and I?m disappointed. But thanks for our six frosty. Read more
2018: Glad to see there was a location across from TDECU after UH 2018 spring game. Location was empty, fairly clean & drama... free. But, had difficult time ordering when young black guy on the register did everything but take my order. He was more abouttrying to flirt & pickup one female guest, while I waited to place my order. He also keep engaging coworkers off the clock wlengthy conversation away from the counter as guests waited to be helped w a be "right there". The only reason that I didn'tgive them a worse review was they prepared my food exactly as I had asked, SUPRISED-but hey, that's what I'm paying for-but, wasjust worried Romeo hadn't been paying attention as I placed my order. So, while I noticed a few areas of concern(street/homeless people inside to use restroom; one eldery guy took so long I left), it was a dreary Saturday in April, sodidn't experience any drama and enjoyed my meal. I'd go back only if I were attending a sporting event @ Robertson. I'll echoone reviwers comment of going there when the right employees are working and you'll be ok, not the highschool crew after 3 pm-Ibelieve him. I guess, I got lucky. Update: visited the location in March 2019 and found several things: 1) the staff was poorlytrained, prepared my order incorrectly several times and the store was less than clean; 2) that the students from Jack Yateswere loud, aggressive, ill mannered and traveled in large packs loitering looking for drama, which turned me off as a patron; 3)that day several sheriff deputies were call to a disturbance near the store (see photos). The entire experience was unsettling,so I have decided to avoid this location all together. I suggest you should as well. Read more
I visited during lunch rush. I was extremely impressed with the way the crew behind the counter worked together. Their speed... efficiency and accuracy was superb!! Read more