Reviews for Wendy's in Houston, TX
Drove through the drive through. They asked us to pull forward so they could make us the fries. When the gentleman delivered it... we asked if there was ketchup in the bag. He literally RAN to the window to grab us some with the most genuine smile on hisface. Absolutely the best drive through experience we have ever had. I wish we had gotten his name because he truly went aboveand beyond a very simple encounter and brought so much joy to our experience!! Read more
Food was ok. Floor by coke machine had wet floor sign but no one, while I was there eating came to check on it. $5 meal deal... hamburger was like a kids meal and was very small. Coke machine was out of some of my favorites but I got something differentthis time. Read more
The food at this location is GREAT! So much better than any other location I've found! And it's very consistent - because I've... visited several times in the past year or so and each time it's always fresh, hot, and made with care. To the management staffof this location - PLEASE KEEP UP THE GOOD WORK! ???? Read more
Totally underrated food. French fries that are actually crispy; not sad like McDonald's. Prices are on par with Mickey D's and... Burger King. My only complaint is finding a 24-hour location. Read more
I went through the drive thru and ordered a 4 for 4, a small chili, and a strawberry salad with NO meat. I pay for the order,... everything was great?until I get home and realize it?s bacon all over my salad. I called the restaurant prior to driving backthere and the phone rang so long that it disconnected on its own. So I inconveniently drive to the location and tell the cashierat the speaker what had happened. She puts someone else on the speaker who has a hard time hearing me. I ask desperately if Icould drive to the window. She says yes. I get to the window, tell the cashier what happened yet again, just for her to ask me,?can?t you just take the bacon off?? I replied, no! I?m a vegetarian. That defeats the purpose. She gets the manager and I haveto repeat the issue yet again, for the 4th time. I inform the manager on duty of what happened and she asks what I ordered. Itell her the 4 for 4, a small chili, and a salad. She asks for what of salad? I inform her the strawberry salad. She proceededto inform me that the strawberry salad has bacon. I replied with I understand that NOW, however didn?t when ordering. Sheprovided me a refund in cash and that was it. Up until recently, I?ve been a general manager of a very popular and busyrestaurant and I know how it goes. But for the cashier to suggest that I should just take the bacon off, and for the situationto be handled so poorly, was very disappointing. As I said I get it, I?ve been in the industry. There?s just a way to handlesituations. I?m not doing this to ask for anything free. I can pay for what I want. I simply didn?t want meat or bacon. Read more
Only ordered two things fries and soda. Fries not hot and idk what happened to the rest in them. Paid for medium received small... size in medium box. order small. One ?? was to much. Read more
It took them a long time to help me considering I was the only person in line, the tables were dirty, of the two fountain drink... machines only one was working and it had a very limited selection (alot of the choices were greyed out on the screen). The staffwas neither rude nor nice. I didn't even want to go in the bathroom who knows what it looked like. One more thing I know burgersirl never look as good as they do in their promo pics, but they shouldn't look as bad as mine did. Nevertheless it was cooked toperfection! even the bacon! Which is rare for a fast food place to get that right????. The fries were on point too. But therewas no cups for the kechutp dispenser not a big deal though. Read more
Great staff and I'm big fan of the pretzel ???? bun burger