Reviews for Twistee Treat Jones in Houston, TX
Been here quite a few times and have had no problems until today and the last time I went. It seems they have new people working... there and they need to do some quality control and customer service training. Over $6 for a cup of ice cream only half filled?Last time I went there was sticky caramel on the outside of my cup. Read more
Amazing service the worker sarah was very nice and uplifted my day. The ice cream was amazing I got a strawberry cheesecake cake... and was not disappointed! I love this place and definitely recommend to anyone passing by the area. Read more
Love love this place! It's like your own neighborhood ice cream joint. Delicious soft serve and the crew here is always nice n... friendly Read more
I had a craving for a cooltreat so I headed here to buy a heath bar with chocolate custard twirl which is similar to a Blizzard.... I grade these based upon how well they mix the candy in to the ice cream. This one was well mixed and uniform. Many shops leavethe bottom 1/2 without any candy. It was a nice treat. The service was quick and friendly. You won?t regret coming. Read more
I'm conflicted as to what I should rate this establishment. We found this place (in March, 2022) when in the area for a... completely different purpose. We passed by it and had to turn around to check it out. My wife and I got chocolate waffle conesand found, at that time, that they were only offering a single (large) size cone, even though others were listed on themenu. Nevertheless, the ice cream we did receive was delicious and the waffle cone was very good; crispy and fresh-tasting. Itold my sisters (who both live outside of Houston) about this place. They were visiting us this week (in May, 2022) when wedecided to take them to try it out because it reminded us of Zesto - a now-closed soft-serve ice cream place we grew upfrequenting (and loving) in Atlanta. We live approximately 45 miles from this location and sped out on our way to get some icecream. We got there exactly at 11:30 PM (closing time in the summer) and we weren't served, unfortunately. The employees wereleaving just as we pulled up to the drive through. I tried to get the attention of someone through the drive-thru system andthrough the window (where I saw an employee milling around), but no luck. I totally get that we were late and they all probablyhad a long day, so that's on us more than anything. We decided to try again the next day. We arrived at least 10 minutes priorto closing, only to find that the chocolate ice cream we drove so far for was not even available because the machine was broken.Hearing that news completely deflated us all. When I submitted to the employee how far we had traveled to sample their chocolateice cream, we weren't provided any apology or even much of an explanation, besides the fact that the machine was broken foralmost a week prior. In the end, most of us reluctantly opted for vanilla (even though we're all chocolate lovers). My motherhad the strawberry, which she loved. And everyone who got the vanilla enjoyed it, as well. In conclusion, three trip Read more
Great tasty treats!!! Kind of pricey for ice cream but still wanted to give it a try. We asked for a Banana split without... chocolate ice cream. We got a Banana split with chocolate ice cream. Drove up to window. Got our items turn around the windowis closing in my face. No napkins, No Thank-you, No Good Byes. Customer Service sucks. Won't be going back!! Read more
Consistent place for a sweet treat. Open late and workers are always friendly. We order typically through the drive through and... they are fast. Endless ways to personalize your ice cream that kids and parents will love!! Read more
We went to dairy queen first but it was closed. Looked up near by ice cream places and found this gem. This was our first time... trying it. The ice cream was so delicious. And the quantity was more than I expected. For 5 people I spent $23 and it was worthevery bit. So smooth and creamy and perfect amount of sweet. The kids loved it. We will be going back. Customer service wasamazing. They have a seating area outside but we didn't sit there this time. There is a drive through for those coming andgoing. No complaints at all Read more