Reviews for Subway in Houston, TX
Employee Joel has the worst customer service I?ve ever seen.
I've never gone to a Subway that didn't have supplies no tuna no drinks it was absolutely disgusting I didn't even eat there... because the food did not look besides the fact they didn't even have half of the things that were on their menu because theprepare said that they didn't get their food truck delivery what a bummer. Read more
I came here today with some friends and went to sit down on one of their tables while they went to go order. When I sat down a... picture from the wall came off and hit the back of my head. The employee that was working didn't even ask if i was okay. Iwasn't hurt badly but the back of my head does feel sore. They need to check for any loss hooks or screws so this doesn't happenagain! Read more
Second time this has happened was after 7pm, there is only one worker with a lot of people coming in. It's not right to be short... staffed and have one person doing all this work, I'm sure he doesn't get paid enough for this. It's also inconvenient, notefficient and NOT safe to have people lined up in such a small place. Subway, stop being so cheap and hire more employees. Thisisn't right and people like me notice this really scummy practice. Do better. Read more
If you looking for a quick place to eat when the city is experiencing tough times DO NOT GO HERE! I was able to drive past and... see the location was open and serving food. I ordered my phone online (phone) to pick up. When I arrived they advised they hadno bread (they indeed did have bread). I showed my order. They advised me to cancel my order and they would refund (all knowingthat I could not cancel my order) I showed the workers I could not cancel and they would not honor my order seeing that I havealready paid for it. The employee told me "Sir, it's your fault that you ordered online" It took for me to indicate I'm notleaving and a call to their supervisor to get the food I paid for. Times are difficult for everyone and the lack ofprofessional was astounding. Jimmy Johns is a far better option, but circumstances made me cross paths with this placeregretfully. Read more
This is not my first visit... This place ALWAYS has dirty tables while the workers are chilling behind the counter. Balled up... napkins are on the floor as well. I know these pics does not really show things..but the staff does not get the message. Thestaff would rather refill the chips and talk than to clean the tables to make a comfortable eating environment. Read more
Review may change to a better rating later, first time went to this one, staff seemed to talk under breath, don?t know if good... or bad.. I was the only Customer but I felt the staff a little frustrated by me because I might have taken a little secondlonger because I wanted to double check what coupon I had, a free 6 inch or 6+6 inch, seemed like they judged right away, alittle very little I can guess by hand gestures, seen a lot of Trump lately. They did help me out applying my coupon, this placeis 5 mins walk from my apartment, really hope I?m wrong in this, I eat Subway almost every other day. And please have thepomegranate zero option. Please. Thanks. Read more
For some reason I was being held up at the register after placing a online order and it was all because the person who put my... order together couldn?t read my receipt. I bought two drinks and they were fighting me for two drinks that were clearly on thereceipt. Read more