Reviews for Subway in Houston, TX
Walked in and store says open but nobody was inside. There was a gentleman waiting before me, he said he believed no one is... there. I waited, called, waited, knocked on employee door, peaked in door and nobody was there. You may want to send someone tolock up the store. Read more
Says it closes at 10 I'm here at 7:45 and the lady is inside cleaning and the door is locked
Flew in yesterday, decided to grab some subway. To my surprise the establishment was very clean! But after already a long trip I... received my food, and asked if they did military discount which they stated they did, but the employee also said she didn?t knowhow to do so no which was ok. I receive my two meals and headed to my hotel only to realize I did not receive my drinks. Called4 times with no answer. Even called other subways to ensure It wasn?t my phone and to my surprise they answered. Came by todayand was told phone was not working, so I called while in store and of course ?Ring ring ring?. Long night and honestly I don?teven know if even received a reciept. I was told, even though they remembered me, it was nothing they could do. Honestly Ialways thought customer service was the main priority, employee even called store manager and after explaining nothing. I hopethe manager understands that it isn?t the $5 that matters but the customer service that matters most. Read more
made an order through the subway app for my meal to be delivered from this location to my place of work, and it never arrived. i... even stayed an hour after my shift just to get my food, and it never came. even in the subway app it still says they arepreparing it. as of now my food is nearly 72 hours late and im about 15 bucks out of pocket for literally nothing. garbageexcuse for a sandwich shop. Read more
Placed an online order for pickup the other day for lunch. I got there and the lady there said they don?t service online orders.... Then why is it offered online!!??? I left. I only have a certain amount of time for lunch and to get there and not have my orderready just took time out of my day! To make matters worst, subway only has customer service through email because of Covid. Read more
They did not have any bread made only two flavors. They had more wheat than Italian so she tried to push the wheat bread but I... did not want it. Had an attitude after that while making my sandwich. If she did not like her job she does not have to workthere. She rolled her eyes at my serval times. I don?t care if she was not wearing a mask but she should understand thatcustomer can see her face and the exasperation?s. Worst subway I have been too Read more
Great customer service. They greeted me as I enter subway restaurant, the service was fast and everything is fresh. Employees... deserve a raise everything is clean and always making sure the restaurant is clean and cleaning and washing hand as soon as theystart another sandwich. Everything in the store is PERFECT the two employees were so outstanding and felt like home. Thank yousubway employees Read more
The staff at this location is always very welcoming and kind to me when I go to this location!!! Yahaira always does an... excellent job with our orders!!! It?s always very clean inside the store!!! The selection of all the sandwich ingredients isalways very fresh and delicious!!! The fresh vegetables are always crisp and popping with flavor!!!My experiences at thislocation have always been very positive!!! That is why I keep giving this location my business. Plus, it is really convenientlylocated on my way to work. Thanks for always making my visits always a nice experience!!! Read more