Reviews for Subway in Houston, TX
Ingredients were not fresh, spinach was smelly & soggy, very slow & apathetic customer service, no ice for fountain drink, and... the floors were messy and wet (I almost slipped on the way out). Recommend you move along to another location Read more
Usually stop in on the way to work. Today I had to have it delivered due to work issues. Ordered a footlong pro on Italian herb... and cheese. Not only is the bread wrong, there is no cheese and the amount of meat is pathetic. Really dissatisfied anddisappointed with the service. I will never stop off nor order from here again. Read more
If you like an Onion sandwich with curbside pick up without your chips and drink missing and some salad with your ranch?this is... the place to be. Read more
I actually come here for lunch everyday just about. Always greeted as soon as I enter the building. Also the staff is polite and... very accommodating in any way possible. Never had a bad experience. Read more
First time visit, experience was horrible. Walked in NO GREETINGS! 2 young Afri.Amer. girls working on 1 order for an AA man.... There was an approx 1 yr old AA baby on a dining chair at the time with a snotty nose, dirty slip-on sandal using as toy in hishands while chewing on dollar bill that I thought was the customers. Well he walked out without baby so there was no other AA'sthere except the 2 girls working so they ask for order and I told them immediately the baby was chewing on money so employeeSTOPPED MY ORDER to remove money from babies mouth. While taking my order the baby fell off chair was left to fend for himself.My son asked him if he was OK and baby just got back on chair. Employee looked over at baby and told him he needed settle down.Clearly, this baby had been here before and understood the rules. Employees had serious attitude taking order, and slow as well.They had also run out of cheeses and rotisserie chicken at 7pm and would not restock either. ATTENTION MANAGEMENT/CORPORATE: IHOPE YOU READ THIS. I will also send email to corporate just un case you all miss this. Clearly you all need better managementand supervision. I visited store on 4/29 Read more
I usually like coming here because of the distance and as good as service can be, I believe they can do better. That aside the... sandwiches are usually fresh and tasty. when I do online orders I haven't had any mistakes as of yet. Give this one a try Youmay be surprised. Read more
This Subway was bad, really bad. We weren't even acknowledged as we walked up to the counter. (We were the only ones up there.)... When we were finally acknowledged and the guy started making our sandwiches, you could just tell he didn't care. The white paperthat he used was wet, and when he went to put the turkey on my sandwich, he just kind of threw it on there. More in some areasthan in others. We were dining in, and they have all of the fans in there on full speed. Maybe five of them in the dining room.That'd be great if it was hot outside, but it wasn't and who likes eating in a wind tunnel. In addition, the music was veryloud. Way too loud for that tiny dining room. Then I went to start eating my sandwich, and smelled the turkey and it didn'tquite smell right. Not necessarily that it was bad, but not really fresh either. I got Italian bread, and although it was cookedall the way through, it just didn't seem like it was cooked long enough. It was very light, and could have probably used atleast another three to five minutes in the oven. Oh! And they hardly had any bread. Only three loaves of Italian and one ofwheat. I only ended up eating half of a 6" sandwich because it was so bad. There was no flavor, and it didn't taste fresh atall. My husband tried to get the Dr. Pepper there, and it didn't taste quite right either. We only ended up there because it wasin walking distance the dealership. When we told them of our experience, they let us know that Subway used to cater theirparties and events, but the quality had gotten so bad that they started using somebody else. Wish we would have known thatbefore hand. Waste of money. Read more
I always have an awful experience every time I visit this particular subway. I?ve only gone here multiple times, because it?s... the closest subway to me. It?s either cold, burnt, the wrong protein - you name it. A few days ago, I came in person, and theywere talking amongst themselves about my sandwich (because I don?t get much on it usually because I?m picky and have a sensitivestomach) and that made me very uncomfortable. Tonight, they hit a new low. I sometimes order through subway?s website, and Isometimes order through DoorDash. Apparently, they ran out of my protein choice. I didn?t see my dasher?s message until about 10minutes later, so they left. A different dasher was assigned, and I told them my new protein choice. Instead of telling them,the dasher left and subway canceled my order. I drove up in person to try to get them to make a sandwich for me, and the doorwas locked at around 8:40pm, but they close at 9:00pm. Won?t be coming here anymore at all. Everyone here needs to be fired andthey need brand new staff, or better yet, a completely new food place. Read more