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Reviews for Subway in Houston, TX

Bethany Howard 1 year ago
1

Lady at the counter was extremely disrespectful and rude. She did not have any other bread besides white and wheat bread... surprisingly. No worries, I thought I'll just get a white bread sandwich. Then, as I tried to order my usual option, the turkeyitaliano, she said she could not do that for me, and that it was not on the menu. No worries, once again, I asked for an ItalianBMT but substitute the ham for turkey. Majority of Subways are understanding and do this with no complaints. Except this one;the lady insisted she would upcharge me and that she could not do that for me. She was extremely unhelpful, spoke too quietly tounderstand, and was completely unenthusiastic. She made me feel like a burden to even be there. Do not go to this Subway unlessyou want poor service, upcharges, and employees that make you want to leave. Read more

Bella Armstrong 1 year ago
1

I came in 45 minutes before closing, I just had got out of work and was too tired to make dinner. They were already closing up... (yes, 45 min before closing, also having other people coming into the store, not just me), I felt awful though. I apologized andwas very polite. Instead of an "it's alright" or something along the lines of "i get it", I got eye rolls and a nasty attitude.This was the most rude man I've ever met behind any counter. He was YELLING at me. "What do you want" I said the sandwich iwanted. "Bread." I asked him to repeat, I was still baffled by the attitude I couldn't comprehend for a second. He *SCREAMED*"WHAT BREAD DO YOU WANT". He nastily and scolding grabbed the bread i asked for, slapped the meats and cheese onto it MESSILYand practically threw it at me after i paid. When I brought the sandwich home for my boyfriend and I, we had to push all of ittogether because of how dismembered it was. I will NEVER come to this subway again. I'd rather gather up the energy to make myown sandwich. Read more

toymudman 1 year ago
5

Subways very from one to another. I would guess because they are mostly independently owned. This location is a good one.

B 1 year ago
1

I basically gave them free money the Mexican man was rude and purposefully gave me the wrong sandwich so he can eat it. He took... it back and put it down to eat it and then when I asked him to make the sandwich I paid for he makes it wrong again. So theytook my money and I didn?t get any food I?ll be filing a complaint with my bank. I need my money back. I paid at 3:06 pm today.I will be filing a complaint to get my money back. Read more

Art Mowad 1 year ago
4

Very clean store. Fresh meats and vegetables. One of the better Subways I've visited.

Landon Jacobs 1 year ago
1

Over all bad experience the only woman working that treated me with any respect was Isabella she was very kind but the other 2... women working with her were extremely rude and bossy. Most definitely not coming back. Read more

Raul Fonseca 2 years ago
1

I am a long time Subway customer at numerous locations across the U.S. and have never been so disappointed or disrespected as I... was here. This is my first ever bad Subway experience. When we walked in he was arguing with another customer about a basicSubway order I've heard many times before with no issues. From the moment I started ordering he got frustrated and tried to rushme along. He hushed my girlfriend by putting his finger up mid her politely ordering, he complained about our order. Overalldisrespectful and rude, I will never come back here. Read more

J.J McQuaid 4 years ago
3

Great service, BUT a little tough to wash your hands after going to the bathroom (EMPLOYEES INCLUDED) when your sink is broken... and the person in charge of the bathroom DECIDED not to put soap in the dispenser. Another prime example of the "entitled"generation. Just show up and get a paycheck. Mediocre effort, expecting high reward. Nice people making the sandwiches though.They do great in that area. Read more