Reviews for Starbucks in Houston, TX
Terrible service. I ordered a drink and the guy taking my order was more interested in what his coworkers had to say. He told me... the total and kept turning back to face them. I thought I used my remaining gift card balance because he scanned my app. Afterscanning, he never told me it didn't go through. He just said to insert my card. I paid with my card because I knew I was goingto have to pay the remaining balance but not for the whole order! He also didn't give me a receipt. How am I supposed to getpoints for this order? I only found out I paid for the whole order with my card because of my bank statement. I also justchecked my app and sure enough my gift card balance is still there... While waiting for my order, it seemed like the manager wastalking to them about having their aprons on. Why didn't she address the terrible service? I felt so ignored. Why didn't shetell him to focus on the customer? Terrible terrible all around. Read more
Starbucks at the airport. I think it's the same food, but I don't think it's the same coffee. It seems like it came out of a... machine instead of being made fresh. Maybe I'm mistaken about that, but it taste different and I didn't see anybody Brewingespresso. Still, it was convenient. Read more
Relatively nice staff but takes FOREVER!! Multiple people have left without their drinks because flight was leaving. Only 2 or 3... folks were in front of me and it was still a long wait! Suggest going here only if you have plenty of time. Even with a shortline. Read more
Probably the worst Starbucks I go to. This place would have no business if it weren't for a captive audience. If a manager reads... this here's what you need to fix: 8am-1030am week days you need extra staff, at least 2 baristas. A display to show orders likeMcDonald's if you're going to allow online orders OR just don't do online orders at this location. And when things are that busyjust someone to oversee things because when the staff stop communicating with each other and customers the whole process breaksdown and there's 30 people all waiting for coffee Read more
Starbucks leaving Terminal B - ordered a Pink Drink refresher. Nothing like what it should be. All strawberry, some ice, very... little cream. $6 and granddaughter doesn?t even want it. Seems like some training is needed. Surely there are recipedirections-? Read more
If I could give it 0 stars I would. One early morning before my flight I decided to grab some Starbucks. My sandwich I ordered... was good until I noticed half of it was still cold. I ordered a grande iced vanilla latte and the girl must of not heard what Isaid(or was not paying attention) and guessed my order. So I ended up with a grande hot espresso with extra espresso?? No wherenear what I had asked for. Read more
I would give zero if it was a choice. Starbucks? Houston Terminal A location right outside security just stole the $11.61... prepaid unused balance of my Starbucks card that I keep in the Apple wallet on my iPhone (one clerk told me the balance was$8.55. A supervisor then told me is was zero). This was after showing them the Apple Wallet card clearly reflecting the $11.61balance and trying to pay with it. This was the positive balance from the last 20.00 cash deposit I put on the card using adebit card. I paid with a debit card so my wife would have her coffee but then deleted this account and I will not be doingbusiness with Starbucks again. Caveat emptor on loyalty cards. Read more
When customers put in their credit card and are considering the tipping options, please DO NOT assume ANYTHING and DO NOT press... the OK button for us because IS NOT OK! ASK instead and/or tell where we can press for a different option than your "I Wish"Default. And btw, if I'm just ordering a coffee why am I tipping if you didn't even bothered putting the cream I requested? Read more