Reviews for Starbucks in Houston, TX
So dirty , Floor and tables are sticky and gross. I informed the staff that table is dirty and asked for towels to clean it by... myself, he said he will send someone to do it and NEVER DID. Read more
Club Starbucks, oh- the memories. We had good days and bad days. I wish the security was better and there were more bathrooms... per sq foot. The drinks were always on point and the service was great even when the patrons were drunks or D-bags. The teamalways put up with our late night B.S. attitudes. The drive-thru was always fast even though lines were long, but truth be toldwhich Starbucks insist. The parking lot is big enough, but once again this is like a club. I haven't been back here in a longtime due to the traffic and I have no business in the galleria, but if your in Houston check this place out to people watch orjust hang out, you never know what famous person you might run into. Read more
I frequently come to this branch since 2014, it is nice environment to work and study, however, in my last 3 visits, i started... to feel that the customer service is much lower than before and you do not get what you exactly request and they come withexcuses about you order! When you want your drink to be customized as you want it you can?t get it exactly in this branch! Ilike my refresher without being diluted with water and they started to pre-dilute their containers in advance to save somemoney! I left 2 stars review to be fair with the place and the work environment. Read more
The experience at this place is always more than expected! Prompt staff and great customer service! My favorite Starbucks... location in all of Houston! Another advantage that this location has is that it's open till late in the night and hence, we cango anytime we want and satisfy our coffee cravings! Signature hot chocolate and white hot chocolate are our go to drinks! Read more
Great service and a groove spot for young Houstonians. Nadi is the best!
I usually get my coffee at this store, but I unfortunately experienced ridiculous service today as I wanted a cup regular iced... coffee with 3 pumps white chocolate so they served hot one and I would?ve replaced with cold one the manager argued that theyhave not ice coffee than few minutes letter guys took iced coffee.. so whata nice service is it !! Read more
I came in for my order and it supposed to be have a milk base with tea but literally put on tea only with no milk at all , and... it just taste bad without it and my barista was something else she do my bf order which have tea and lemonade in 15sec and minewhich have milk and tea and some whipping cream take the whole 5-6 mins at least and literally everything premade + me and my bforder in the same order time in the same order and take all these time to have a wrong formula for what , i guess somebodyforgot their formula for drink ???? . Btw mine order was royal tea latte and she make tea without milk gurl what ?? Read more
I visit this location every morning to buy coffee and 1-3 food items. The people here are great but the fact that you do not... give a bag and napkins with food items is ridiculous. At the rate we are paying for coffee and microwaved food, I would expectto get a bag and napkins. Even the fast food locations do this and the items are cooked or freshly assembled and not microwaved.Starbucks seriously needs to revisit this policy. The policy is to give someone a bag if they order 3+ items. They literallyhand me all of my food with nothing to carry it in and no napkins. It makes zero sense. And this is in Uptown? Do better. Read more