Reviews for Smoothie King in Houston, TX
This morning I wanted to take my friend who just had recently had surgery in his mouth and couldn't eat any solid foods. He had... never tried a smoothie before and being that I love Smoothie King so much I offered to take him to Get a smoothie in Meyerland.When we walked in it was only one car in the drive thru and no one inside. We were greeted, but since it was his first time heneeded time to look over the menu and asking me questions on the different add ons and etc. It was two people in there at thetime working behind the counter and neither of them asked if we needed help with the menu, have we been here before, oranything. But it's okay because luckily I been to smoothie king before and I knew some of the questions he had to ask. When hedecided we got to the counter and none of them approached us. I asked for assistance by letting them know I was ready, she saidgive her a moment while completing a drive thru order. She took his order asked for his name and we paid. We waiting for thedrink to be done and it was just sat on the counter. She didn't call his name or let us know the drink was ready. If I wasn'tpaying attention the drink would've just say there. Then why even ask him his name but then not call out his drink when she satin down? When I asked her was the drink ours, the lady said something but I couldn't really hear her. Mind you the blender wasgoing so I couldn't hear and asked her again was the drink his because I couldn't hear her. She loudly yelled at me as if I wasannoying her. Then said she couldn't hear me when I asked for a spoon because the blender was going. She told me no they didn'tcarry any spoons and also said that she couldn't hear me because of the blender. But it was a mutual because I couldn't hear herbut I wasn't aggressive or annoyed like she was towards us. Unnecessarily rude, I felt bad because I brought my friend to placewhere he felt he wasn't appreciated or shown any good customer service. And since my friend and I Read more
Pretty much the same quality you would see at any of the other smoothie kings. Usually stop by this one when I'm in town to see... my friend and we go work out together near by. Pros: clean, tastes great, easy to get too Read more
The guy in the drive through was rude and rushing us to order. We asked for time to look at the menu and he seems uninterested.... We thanked the worker for our order and got no response it?s obvious the person did not want anything to do with the job. Read more
I have visited this location often but today I went through the drive through and received my smoothie. One sip and it tasted... like water. There was no flavor at all but I wasn?t upset at that. I was upset when I had so get out of my car and to go insideand ask for another drink. The problem is their attitude. They looked at me like I made the mistake. I kindly told them that thedrink tasted like water. It was the worse smoothie I ever had but to get an attitude when you work in customer service isunprofessional. I was not rude in any form and they didn?t even apologize or make you feel like coming back. Customer Servicehas left the building! Read more
Addictive smoothies. Nice and professional employees. The drive through is small, but there is plenty of parking around the... building. Gets busy sometimes, especially on $5 Fridays. Read more
I unfortunately didn't have a great experience here. Customer service is definitely lacking. I was not greeted when I entered,... which I fine, I mean. I'm not picky. But to blatantly be ignored when I am standing at the register is not okay. The people whowork here would rather stare me in my face, then go on and make jokes with their coworkers than do their jobs I'm not evenmentioning the fact that it took like 10 minutes for 2 smoothies to be made. You guys need to do better or hire better staff Read more
I ordered two large smoothies in a plastic cup. Maria came to me and told me she changed one of my smoothies as a small. She... rerang me up for the difference. When I receive my two smoothies, I still received a small and both in foam cups. She failed tocommunicate to her team of the mistake for the size. (After that she went to go hide in the back - own up to your mistake) Alsoto note - if I'm paying for two or three enhancer. I would hope the smoothie is portioned out correctly to fit in to the cup andnot have another 1/4 of a smoothie left in the pitcher. I'm paying for those enhancements and not to be just left in thepitcher. When I asked if I could have the remaining. "I would have to pay for the cup" It's also quite annoying that not everySmoothie King honors the buy one get one free enhancements. I also found a chuck of something (picture attached) Read more
The first smoothie I ordered was an ?island impact.? It was a variety of fruit in it but the only thing I could taste was mango.... I informed an employee of this and asked if it could be remade. The 2nd smoothie I received tasted like straight water. It?slike they tried to compensate for the lack of fruit they added with ice. It?s even super thin like juice. Highly disappointed. Read more