Reviews for Restaurant La Ezperanza #2 in Houston, TX

Good food great prices. Wonderful staff.

Walked in and got stared at not greeted. Then got ignored till I walked up to the register. One server walked away and the other... acted like I was bothering her. Sat in my seat foe a few mins untill she brought me chips and half a bowl of salsa and a cup ofsoup. When she asked if I was ready to order she just said do I know what I want. Food was ok I had green Chile enchilada plate.Beans were bland rice was barley warm. When I got done I gave her my card and she just took it and walked away. Pretty much thesame service I would expect from the dmv. Read more

Que somos takanos me no like this place "de santabarbara wey" is what some employe told us"

Let's begin that we have come to this restaurant a few other times in the food has been great. Today not so much. You serve me... still cold and greasy chips had to ask you twice to bring us fresh ones. When our food finally arrives our food is Stone Cold.Staff and crew seem to not care nor did it shock them that the food was of this quality. I think it's time for management toreview and rethink what they're allowing their employees to get away with. Read more

If I could give a zero star I would , there?s ppl eating inside the kitchen while touching other ppls food.also the waitress is... eating and attending the tables after licking her fingers and not washing her hands when touching customers forks , taking thefood to the tables like that . the forks are not even wrap! Very unsanitary specially now days with this pandemic. That?s notprofessional and it?s very unsanitary. Read more

If I could give negative stars I would. Images of food are not accurate. Food is oily and cold when given to you. I have gone... two times hoping to give a second chance but had to return food each time. Had flautas first time and choked on a piece of bone.Today we witnessed all of the young ladies taking shots of patron at front desk. Young ladies did not bring out food we askedfor and where charging us for food we did not have. Read more

Twice been here and twice the service is not up to par. I decided to try this restaurant again and the service again sucked. ... When I first came in and sat down I was stared by the waitresses but not even a hello. It took more than five minutes beforeanyone came to ask me about a drink and provide me a menu. The restaurant was not busy, there were three tables. My foodarrived cold due to the waitress not bringing it to me when it became available. Tortillas is to come with the meal and I hadto ask for them. Once they came up they sat at the window until I walked up to the counter and ask for them. I will definitelynot come back. Food is not that great may be due to the fact that it was cold by the time I got it. Read more

Their meat is always seasoned well and i like their chips. The sauce is good however I always prefer sauce that is "heat warm"... versus cold. The rice and beans are ok. Their limonada makes you want to buy a gallon to take home. The waitress wasfriendly and had great customer service. What a great addition to the neighborhood. Read more