Reviews for Popeyes Louisiana Kitchen in Houston, TX
Loved buffalo ranch burger. It's hot and yummy. My wife loved it as well.. It was her pick..we got some reward points as well... thru app.. Read more
I?m not sure why this location is still open. Probably because their the closest in the area! Every time I go there it?s... something wrong. My food, or carless employees. This time my fries were thrown into the bag and my biscuit was hard as a rock !Final straw for me. They need better employees who actually care about their job and care about the food their handing out topeople. Read more
Take your business elsewhere the rude staff working there mistreating customers and providing poor quality food. As a regular... customer, I come in almost every Tuesday and get the special. On 3/15/2022 I purchased my regular meals, I paid $25.47 for 3specials, one breast, order of rice, and mash potatoes. Since the special has a wing and thigh, I asked that if I could gettwo wings instead of the leg or thigh. When I get home, I noticed they gave me a piece of a chicken wing (smallest part of thewing with no meat and just bone) I was very upset because I had to go back and show them what they had given me. I went insideand showed them what they given me and instead of receiving an apology and a new wing, I am met with the worst customer serviceever. The hispanic lady yelled at me and said I was lying that she did not give me a piece of bone instead of a wing. I toldher I didn't appreciate her attitude and demanded she respect me as a long time customer and she yelled " I dont care how longyou been coming here, i couldn't care less" she threw the food at me and I left, furious and very disappointed at the level ofdisrespect they have for customers. She did not care that the store was packed and treated me like trash. She should not beworking at the store handling customer service orders until she is retrained in how you are supposed to treat customers. I willtake my business elsewhere, until she is gone from this restaurant. Read more
OMG...The price of Tuesday special almost double in the past six months. The last time I went to Popeyes (about two months ago)... the price raised from $1.59 to $1.99 and now the price is $2.49 per order. The chicken is still good but the inflation make methink the Tuesday special is not special anymore. Now I understand why not so many cars lining outside Popeyes anymore. I alsowill look elsewhere if I craves for fried chicken. Read more
The worst chicken sandwich I have ever had, the fact that they burnt the bread not toasted it had me feeling like I was eating... the grill itself, baby chick fil a killing the mess out of y'all chicken sandwich and might say I felt like I was eating on somuch salt I thought I was in the damn ocean with Nemo em, thank God for my strawberry soda and fries because baby I'll still behangry Read more
Umm most trips here are decent. I try to be cordial because my attitude with most locations have stopped me from going back to... them. I Don't trust them serving me edible food after I release my dissatisfaction in words on the employees serving me. Inshort, this location is decent but very slow moving. It was four employees I seen and plenty of chicken on display but it tookat LEAST five minutes to fill the order of the ONE car in front of me smh. Horrible timing. Read more
This popeyes is different. It looks like it use to be a Church's Chicken. Its small but the help I s ok. Those that understand... English. If it had not been for a manger I would have left because of the language barrier. Then in looking at the pkac it wasnot as clean as it should have.been. The temp. Setting for dinning room was way way to cold for the weather outside. I'm notreally recommending this one. So sorry guys I will not be back . Read more
Went through drive thru. They said spicy will be 2 minutes park out front. 15 minutes later came my food minus the extra gravy I... had ordered. The employee gave me a cheezy grin and a thumbs up saying that looks like extra gravy to me. I asked if he wouldplease provide me with a side of gravy that will happily pay for...still in the parking lot 15 minutes later guy never cameback. Me either. Read more