Reviews for Pizza Hut in Houston, TX
I went in there very friendly customer service! I ordered a large stuff crust meat lovers pizza and it was amazing especially... who ever took the time out to fix the pizza ! Thanks will be back again!! Read more
Do not order from this location. They cancel orders without notification! I'm here with a newbie newborn, single and hungry with... no food! Horrible customer service. Read more
Worst experience EVER. THEY WILL CANCEL FOR NO REASON. No email, no phone call, nothing. 2 hours later I call them to ask where... my food is and they tell me "your order was canceled, sorry". I ask them why and their answer was "no idea, no way to tell".Worst company ever. No idea what they are doing. Read more
10:37 order time 12:15 arrival Expected delivery time 11:30pm Pizza dry; the opposite of requested more sauce, less cheese. 5... stars have to be made up. My complaint is not unusual. This happens all of the time per reviews. Never again. I will call andask for refund. Read more
I had a bad experience and explained it to the staff. On the following day, the manager working on 5/23 230pm did the right... thing and kindly fixed things. Sometimes things happen, orders get lost, short handed with delivery drivers, etc...I appreciatewhen people try to fix what could have been a not so good experience, into a positive one. Read more
We ordered before they closed and they cancelled our order! Just a small pizza and pasta! They refunded our money but if we... order before they close then shouldn?t the order be fulfilled?? Even the answering machine says if an order has been placedbefore they closed it will be made! Lies!!! Do you job to serve your customers! We just wanted some good pizza! Read more
I ordered a pizzone and it was really disappointing. The flavor was good but it was about 1/2" thick with a thin layer of cheese... and a few pepperonis in it. The marinara was cold. It's not worth $6 by any means. Read more
If I could give these guys -0 stars I would. The WORST experience I've ever had with a Pizza Hut. Order was a deal that included... a 2 liter drink, which I ordered via Pizza Hut app. Received the order and it was cold and the food undercooked AND the 2 literPepsi was not in the order. Called and spoke w/ Sherman who hung up in my face 2xs. Sherman did not attempt to have the drinkdelivered and continued to state he can give me credit. He was SO RUDE and UNPROFESSIONAL. I have contacted the corporate officeand also sent a E-message to them I want a refund for the entire order at this point and I WILL NEVER ORDER FROM THIS LOCATIONAGAIN!!! The ownership feels like it may have changed, because last year when I ordered a few times from this location the foodwas hot fresh and COOKED TO completion. Never again!!! Dont waste your time with ordering at this location, go to a differentone. Read more