Reviews for Pizza Hut in Houston, TX
VERY POOR CUSTOMER SERVICE!!!! To start half of the items that I intended on ordering were not available. Then I was told that... it would be 30 minutes which turned into an hour and half. When I contacted the store the manager was not interested in takingresponsibility for the delay. She blamed Doordash! No offer to make it right, not apologetic. Simple did not care! And to makematters worse the food was HORRIBLE! Read more
The Pizza Hut on 45 N by West Rd is by far the most horrible pizza hut I have been thru. I ordered from here different times... and always got the wrong order. In 1 visit I got the order wrong 2 times. The Mgr there is horrible to represent Pizza Hut.DONTGO AND DONT ORDER FROM THERE. Read more
Our Pizza Hut is hitting it out of the park! The service was great. Ordering online was quick and simple. I had to call the... store to make a change and they completed the oder with the change. The pizza was made perfectly to altered order. We willdefinitely be ordering more in the future. Read more
Really sad how i ordered my pizza and got it cold call the manager lisa she said it couldn?t be cold never go here
Ordered pizza last night, I get a call after my pizza should?ve been delivered saying ? are you gonna pick up your pizza??. My... order was for delivery, he then says someone should?ve called saying my order wasn?t going to be able to be delivered. No onecalled! He then hangs up after I say I just want a refund so I wasn?t clear if he knew to refund my money so I had to call backto confirm. Only giving 2 stars cause he wasn?t rude when speaking to me. Read more
The pizza was great and Curbside was an easy in & out transaction! I love their stuffed crust well done. ????
I order a Large beef and pepperoni pizza with light sauce. Once I picked it up I called 3 minutes after I left the store to ask... how long the pizza had sat there because it looked old and dried out. They said they would replace it and have it delivered. Iasked how long would it take to have it delivered and was told 15 minutes. After calling again asking where the pizza was I wasinformed that he was on his way and that she saw and allowed them to put meatballs on my pizza. I never even asked formeatballs. I told her to forget it and refund me my money. She was very rude and hung up on me. The guy still delivered thepizza which now had meatballs, ham, and pepperoni... Still not my order. WORST EXPERIENCE EVER with my favorite pizza place Read more
Ordered food about thirty minutes before close and they told us they closed early to clean, still haven?t received a refund... after 3 days and customer service is terrible. Tried to talk to a manager for three days and kept getting told that they didn?twork that day. Never even received an apology for any inconvenience. Ridiculous. Read more