Reviews for Pizza Hut in Houston, TX
Nothing but positive vibes from the moment I walked in. My food was also fresh and really good. The best experience I?ve had at... a Pizza Hut Read more
Do not go to this pizza hut location. Did a carry-out order, still not ready after an hour of placing the order for 2 simple... items. Couldn't wait any longer for both of my items, so I left. Worst customer service. The manager should realize, customerservice can make or break a business. The pizza was barely cooked and tasted nothing like the pan pizza I'm used to having. Read more
Excellent food but has forgotten my Sierra mist for the last 4 deliveries. Ordered 2 pastas each comes with a breadstick order... or pay extra for cheesesticks. I paid extra for cheesesticks per each pasta order, the assembly lady remade my meals but told methat only 1 breadstick order comes with the 2 pastas meal. Not true. Read more
Absolutely rude! I tried to call to make a change to my order. They kept picking up and putting me on hold or completely hanging... up on me. I don?t understand why is this location so bad. SMH! Read more
The delivery time took way longer. Stick to the timing of delivery, the pizza did not meet my quality standards. It was cold and... so dry that I could hardly swallow. Made my belly bubble after consuming. Tasted like it had been sitting for days, did notfollow my order instructions, tasted like there was no cheese and i requested and pais for extra cheese, made me sick. The pizzaitself was 9.99 but I spent $28 just to receive a dry pizza that was late. I'd like a redo of a pizza for free. I even gave atip that was not deserved. It was the most horrible experience I had with pizza hut. I could've ordered from a fancier place hadI known. Quality has went down tremendously.???? Read more
I love Pizza Hut but this location is the worst. The employees don?t practice safe distance, Me and another customer witness... drivers coming back in eating over customer food, and placing delivery bags where food go, no hand washing, touching food withhands no gloves, cashier touching food with hands coming back to the cash register going back touching food, even the shiftmanager. There were 2 shift manager on duty both unprofessional , no customer service skills. I will never visit this locationever again. Called corporate no one reached out. You would think corporate would look into some of these complaints the majorityof the complaints are with management actions. One of the managers stated he been managing the location for 5 years by the waythat?s the one that yelled profanity in the front. Read more
When you order from Pizza Hut you know what you're getting. Most of the time. You know you're going to get pretty good pizza but... nothing incredible. My problem here wasn't with the pizza or the delivery time. Which is a whole other issue, I know thesedrivers are all over the place so I can't blame them. But a pizza should never arrive luke warm. Especially when the place isonly 3.1 miles from my house. My main problem was with the wings I ordered. I believe I paid $14 for 16 pieces, which I wouldconsider fair. What I don't agree with is that seven of the wings were no bigger than the size of the mushrooms on my pizza. Idid not realize Pizza Hut added popcorn chicken to their menu. Ridiculous. I can only blame myself, I should've known betterthan to order wings from a pizza place. Especially one claiming to be more than just that, a pizza place. On that note. I thinkthere's a Domino's right down the street from me. Read more
I was actually really impressed that their store was not a Hut but a brick building and was not made of Pizza. So I don't know... what yall talking bout. Read more