Reviews for Pho n Grill in Houston, TX
I will give a review of the experience I just had on Google & Yelp.. stay tuned for details and pics. But first, let me try the... food I just picked up. Hopefully the stars will increase but currently at a 1 based on the dirtiness & unprofessionalism of thestaff... Update: I called this location on Monday to make a delivery order since their website advertises that they deliver.The person on the phone told me that they're not delivering today because the delivery guy is off work. So I guess they deliversometimes. I went to the restaurant to pick up my order and noticed that they still have Christmas decorations up, including arow of dead poinsettias at the entryway along with a bunch of other unattractive items. I took pictures with the intention ofbeing helpful, I was the only person in the restaurant and the staff was not present so there was no one I could share this withverbally. The rest of the restaurant looked fine, just the entryway and the lingering Christmas decorations made it a poor sightupon entry and I wanted to share this information with the owner to let them know that if they made 5 minutes worth of smallchanges it would certainly help a lot. I just posted all of the pictures that I took. I took the food home and the porkvermicelli was very good as was the tofu spring rolls. The shrimp fried rice was a little scant and could have been better butmy daughter seemed to like it. The reason the review is so low is because when I left the restaurant two staff members came outand appeared to be laughing at me and took my picture. This doesn't make me feel good as a customer nor did I feel like beinghelpful to them after that. I posted that I would be posting a review and their response as you can see was "I hope what yousaid is true". This is not good business you guys. I recommend that you clean up your entryway because it looks very poor andtreat your customers with a little more respect as we are the ones who are coming to buy your food. Read more
I got to this place 15 mins before closing and the gentleman as soon as we got inside said ?We are closed? I replied but it is... not 9 pm yet . He replied if you are going to dine in you will have to eat in 15 minutes ? I never had a problem with thisplace food is great and the service but you will not rush me to eat my food. I understand you want to get home but if thebusiness says 9 pm why are you closing early. Maybe you need to change the hours . #nothappy Read more
This place has a great smell as soon as you walk in. Ordered fried egg rolls, spring rolls, Vietnamese sub, and spicy lemon... teriyaki chicken. Fresh lemonade was fantastic. Everything was delicious but $5 for 2 small fried egg rolls is ridiculous,better to add one to your meal for $1.45. So dumb to sell them so expensive. Read more
This place is clean, has great customer service and their food is good. I got the meatball pho and the broth has a good flavor.... Nice water fountain at the entrance. Read more
Busy place on lunch hour, excellent food. Small portions for the price but tasty. Definitely try once, you will not be... disappointed. Read more