Reviews for Papa Johns Pizza in Houston, TX
Very slow service if you want to eat the same day you order your food go somewhere else . Pre ordered 30min in advance for pick... up got to location order still wasn't ready cashier ask me if I wanted to pay I said I'll pay when I receive my order waitedanother 10min then I left went to pick up something else. 40 min for a pre ordered pizza is crazy slow ???? Read more
Do not order through papa John?s website, Ordered 10 pizzas through site and received 7. Called store to let them know and... manager received incorrect order, read the 10 pizzas back to spoke manager and HER STORE wanted to charge me for the other 3pizzas that did not arrive. Totally unacceptable DO NOT ORDER Read more
I wish I had pics, but I'm a school teacher and the kids ate like wolves! Papa John's has dramatically changed the flavor (for... the positive), and I'm not sure if it's because od Shaq, but it's no longer run by crazys...Hat tip for good pizza and the kidsloved it (including myself)!! Read more
Don?t waste your time and money! Ordered a pizza today placed 12:07 in the afternoon and didn?t get it until 1:35? I tried... speaking to the manager a few times and he was rude and didn?t really care that not only did I waited over an hour but my orderwas cold. Will never order from here again. Read more
This place seems to want to trash the entire Papa John's franchise business. Excruciating slow service (e.g. 90+ minutes for a... pizza) with spectacularly bad results. The heath dept and/or Papa John's corporate needs to shut them down. Read more
I wished 0 stars was an option because today's delivery was one of the worst. I ordered a large pizza and chicken poppers and... the delivery person rang my door bell and just left my order on my door step. It didn't even take me 10 seconds to answer thedoor and the delivery person already burnt off. I looked down at my order and saw a smashed in pizza box that looked like it wasstepped on. No wonder why the driver drove off fast because they delivered a trampled and dented pizza. When I called PapaJohn's the manager explained that the weight of the cold chicken poppers caused the dent on the pizza box and for the pizza tobe damaged. That was probably the worst excuse because no chicken poppers could do that. Buyer beware because their product iscomplete garbage. Read more
I placed my order online when it arrived it was completely wrong. This is a regular issue with this location off of Jones rd. In... the 77065 zip code. This is my first order from the location since July. When I called to get my correct order they told me Icould not get a replacement. I am furious. I spent almost 20$ on this just to be told I cannot have the correct order. I haveattached photos of the pizza I received and the ticket sent in from my online order. So because they mess up on all my ordersthey have decided that I cannot have a corrected order or a credit for the future. Do not deal with this location they areridiculous. Read more
If I could give this place 0 starts I would. I guess their delivery people can?t read or are too lazy to read instructions. I... had to WALK TO THE STORE that I live 15 minutes from in order to get my pizza due to driver being too lazy to READ the SIMPLEinstructions I left for them.I couldn?t get a refund on the spot because I ordered online and then the app said it was deliveredwithout telling me they couldn?t find my apartment. Truly the worst service in the world. Read more