Reviews for Papa Johns Pizza in Houston, TX
So I purchased 2 large pizzas for my children on this past Saturday. Seems as if whenever I try something new I'm disappointed. ... Firstly they took 2 1/2 hours to deliver my pizza. So you know as soon as it came it was not hot. I immediately called themsince they (Gaurantee a quality check) and give you free pizza under certain circumstances which mine fell under thiscircumstance. After making my complaint to the store I received nothing. I then called customer service and they contacted thestore. 48 hours passed and I never received anything. 4 days later I called customer service again like , hey, what's going onwith the complaint. Theyre like oh let's call the store. They call the store and the store is like, oh I'm sorry. I forgot. Giveit another 48 hours! What's the point in the quality check?? Papa johns guarantee was not guaranteed! My whole new pizzaexperience sucked and was so horrible! It's a reminder why I went back to dominoes! Read more
I?ve always ordered online for delivery from this location, luckily I never had my ordered mixed up or anything wrong with it at... least for mines! Putting four stars because On the previous time months ago, I waited an hour for one pizza when the address Iput is not even that far. Other than the other deliveries, it has been less than an hour. Read more
Todays date: May 21,2022 Ordered 8 pizza, no show refused to put the order in, made my whole entire group wait for over a... hour!! Manager on duty doesn't care about business or money. Don't ever tip these drivers or workers. They deserve getting paidwhat they ate getting paid Read more
Do Not order from this Location... You NEVER know what your going to get if you do. Ordered 2 Large pizzas Last night and I will... Never order from this company again. Ordered from the App for pick up. App sent message saying in oven. Arrive and told 5minutes, 15 minutes later still not ready. I get order home and considering the increase in prices, and (who actually receivesthe "Delivery Fee" they charge anyway??) You would think they could actually put toppings that covered your pizza and not justsauce. Pizza's had barely any toppings on either and wrong toppings on one. Have you ever tried to eat pizza when the pizzadough taste OLD/ Stale?? You don't. So I have a whole Large pizza & more than half of another that will be fed to the trashcan!!! This isn't the first BAD ORDER, or the second, or even the third.. But it will be the Last! Order at your ownrisk! PS: before you risk it, go by the location and see if you trust the location. Read more
Very professional staff, perfectly prepared and on time. Very impressed with their service ???? I had to order for my child's... school party and had to get it delivered by 10:30(the lunch break). I ordered them at 9:40, and the pizzas were ready by 10:10.This was the only pizza store open that early in the morning I had no option but to trust them with their service, but trulyimpressed by their work ???? Read more
Papa John's Pizza Cynthia at your store 11850 Bissonnet Street Houston, TX 77099-1991 was completely rude. This was what your... company sent to my home. This was your work product. Naturally I asked for a refund for this pizza and your employee just hangsup in my face and then ignored my phone calls back. Disappointing and extremely poor customer service. Read more
WORST PIZZA PLACE EVER, my daughter was really hungry and she said she wanted to try papa Johns now for y?all to k own she?s... allergic to peppers so I PUT no peppers just normal cheese sticks, 30 minutes Later it arrives we open the box and the cheesesticks are covered in peppers and weird sauce. This is not the first time they?ve done this I went to a party and ask a coworker for pepperoni pizza he showed me him ordering it and it showed up with peppers weird vegetables. STEP YOUR GAME UP PAPAJOHNS Read more
Delicious, good quality control on the pizzas and they gave me a remake the one time the pizza was sub-par.