Reviews for McDonald's in Houston, TX
Fresh food and friendly service. Four stars only because this locations gets super busy (I think more so due to it's convenient... location) & sometimes the wait for food can be longer than expected. I asked for extra tarter sauce on my Fish Fillet & seemedto be same amount as usual. The one thing I will say it it would be great to one day receive a entree that actually LOOKS likethe advertised photo. ???? Read more
Went right before closing time, but the staff and food was still excellent. Manager was friendly and the dining room was nice... and clean. Read more
I?ve noticed in the mornings, even when they?re not busy, they are prone to asking customers to ?drive up? and wait for their... order. Both times I?ve asked how long it?s going to be because I?m on my way to work, and both times they reached over andgrabbed my food sitting right there already waiting. What is the reason for asking someone to drive ahead when there?s oneperson behind me and my food is already sitting there? It?s very strange, and makes me more careful about leaving myself time tomake breakfast at home. Read more
Breakfast at 9:30 was cold, disappointing, and overall a waste of money. I had to pull up and wait over five minutes for one of... the worst cups of coffee I've ever had. On one of my last visits, my burger from this same location was undercooked and still alittle raw in a few places. This location is consistently not up to any standard. Read more
I placed an order through the McDonald?s app, and my wife went to pick it up. I told her the order number and even sent her a... screenshot of the order. At the drive through, they said they did not have the order, so she went inside. It took severalminutes before anyone even acknowledged her. Once someone did, they confirmed it was the correct location, but still deniedhaving that order. Instead of letting her place a new order, the employee just walked away. Thank you for wasting 20 minutes ofher time. Read more
I come to this location often. Nice play area inside for kids. They have interactive tables which what kid wouldn't love.... Bathrooms are always clean. The whole place is clean. Always amazing customer service. I have experienced missing items onlywhen they were low of employees and they fixed it and it's also understandable when understaffed. But since they have hired morepeople I've had no issues. They always give fresh food and that's a plus. Food is always nice and hot. No complaints from me Read more
Every time I come to this McDonalds, they mess the order up. This is supposed to be a big breakfast. Where?s the eggs? They... didn?t give my hash brown. Not to mention the long nasty acrylic nails and hair not in nets. I?m calling the health department! Read more
Guy with dreadlocks at the drive thru needs to learn some basic customer service. Absolutely ridiculous attitude. He gave me the... wrong drink. When he refilled my drink and was about to hand it through drive thru- He dropped it!! He asked me to pull to theyellow line but I waited 15 mins but no one showed up. I had to go inside to get another wrong drink! This kind of patheticattitude in life won?t take you places bud. Read more