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Reviews for McDonald's in Houston, TX

Hayden Watson 1 year ago
1

Day 22 of waiting for the manager to call me back about a large fry being replaced(only thing I ordered). Fries were... undercooked, pale, and hard. Inedible. Terrible customer service, no respect for loyal customers. Disappointed. Read more

Blessing 1 year ago
1

I ordered some food and 3 cups of water Nobody inforned me they were going to charge me $4 for water. Didn't realise this till I... got to the park really no restaurant charges for water this franchise is petty Read more

James C Murley 1 year ago
4

They seem to be pretty nice there and my kids have fun in the playroom!

Dee Bee 2 years ago
1

This was the worst experience that I've ever had at a McDonalds. I paid for my food through the mobile app and was told by the... cashier to pull forward. When I get to the window there was a manager who identified himself as Samuel who didn't seem to knowwhat he was doing. He kept yelling for someone in the background to help and when noone came he said that he didn't have theorder. I showed him my phone and gave him the code 3 different times and he still denied that I didn't pay for an order. Ofcourse I checked the app and also my account and the purchase is there. I've already requested a refund, but I will not bereturning to this McDonald's location EVER! This manager has zero customer service skills and don't not how to work theregister. Why was he there? Read more

Giovanni Rodriguez 2 years ago
1

Horrible mcds!! I hardly eat at McDonald's but the one time I wanted to get something I don't get my sauces that I paid extra... for, I get a different drink I didn't want and burger was cold as winter in Antarctica?? Like make it make sense. I hate puttingbad reviews but ya need to take some reading classes in order to get the order correct! Reading is fundamental. Read more

Cynthia Pitts 2 years ago
3

Went thru Tha drive thru an I ask 4 a big carry bag 4 everything an Tha man said he promised I would get one an had me 2 pull up... ahead n2 one of Tha pick up parking spots. It's jus Tha woman that brought Tha food out was takin all my bags out of Tha big bagan had someone else's food n it 2. She was kinda rude. She sucks. He did good on his promise but she didn't follow directionsvery good or she jus didn't give a Damm. Read more

Dalton Allen 2 years ago
1

Worst McDonald's I have eaten at. Customer service was terrible. The food was horrible. The tomatoes tasted spoil and threw off... the whole Taste of the Burger which was thrown together. Had a dollop of mayonnaise on one edge of the sandwich. The frenchfries were soggy and I thought they were known for their famous fries . There was so much sauce on the chicken sandwich my wifereturned it for another one. The woman at the counter gave her a go to hell look and snatch the sandwich out of her hand andthrew it in the trash. Wasn't a good start to our day. Thank you McDonald's staff. Read more

Jessica Brooks 2 years ago
1

I literally come here every day and it never seems to amaze me how y?all forget something. I probably done earned about 6 free... meals on how much y?all have forgot to give me something I paid for. I?m pretty sure y?all can see add cheese if I can see addcheese. Read more