Reviews for JCI-James Coney Island (Federal Rd) in Houston, TX

Took my wife in for her first JCI... The staff and food did not disappoint! We had a few special requests and they were all... filled without hesitation. Thank you for a fantastic experience!!! See ya soon!!! Read more

I can't even rate this. I went through the drive-thru and was asked to pull around to the front where I waited forever. While... waiting my patient decided to order something else cause we were waiting so long. Service was extremely slow like molasses. Noother customers were there so we could not figure out how 2ft longs 1reg & 2 salads took over 30 minutes. Sucks will not bereturning. Very bad experience and Service. He took my order faster than the food was made Read more

Won?t be returning to this location. The service is horrible and minus 1 staff member they?re rude. Ordered 2 Chicago dogs and a... fry from what I assume was the shift manager as he?s the one who had to issue my refund. His tone towards customers is rude andhe acted as if we were beneath him. A few minutes went by and the Chicago dogs were brought to the table but no fries. Another10 minutes went by and still no fries. I watched multiple orders come out after mine with fries and only had fries attempted tobe given to me once I was at the counter. I refused the fries and instead got a refund. This guy definitely needs bettertraining or a different line of work. Read more

Drive thru was quick, food was nice & hot, I highly recommend the Frito Pie its my favorite item, & they made it perfect, not... like other places with 1/2 inch of grease floating on top of the chilli. The chilli is so good & not like the stuff they use forthere hot dogs. Read more

This is my very first time eating at JCI and it was memorable. The best customer service I've ever encountered with more than... exceptional food, as if it wasn't fast food. The gourmet hot dog was sheer perfection, the bun was perfectly toasted. The frozenlemonade hit the spot. This is now a twice a week for me. Read more

The best dog in town I live in New Braunfels but work in s Louisiana I plan a stop on the way to and from work. Loyal to... JCI since late 80?s ??????????? Read more

Stopped off at JCI... on our way home. Hubby felt an added Father's Day extra! I get ONION RINGS??? We were both happy until we... see them... so overcooked... I wonder if the person serving them up would eat them? Hummm... maybe they didn't even notice... Read more

Wish they have locations open in San Antonio Tx .. my Husband Philip love's this place .. every time we come to Houston he tries... to take time to come. It was my first time. ???? The service was very good.. this location food was very hot and fresh. Thankyou for my first time experience. Read more