Reviews for Jack in the Box in Houston, TX
I?m door dashing and these two were very busy. They were still smiling, welcoming, courteous, and professional. They... communicated cook times and were already preparing the order when I got to the window. Thank you to your two dedicated employeesRoderick and Katrice? Read more
Found mold on the bottom piece of my bread. I ordered the Texas burger, #5. May 3rd, 2022, around 9:00, 9:30 am. Please check... your bread and throw away any moldy pieces, this is dangerous and disgusting. Read more
Customer service started off slow no one was paying attention at the restaurant but eventually they did get the food it was hot... it was delicious and I enjoyed it Read more
Nice lady at the drive-thru but seems like all the Jack's have gone down. Don't go there. Their tacos have nothing but lettuce... on them. They have nasty ketchup no packets. They don't have shakes ever. They don't have sauce for tacos most sodas are out.Ridiculous don't waste your money. Read more
Just left. They refused to give me my drink that I PAID for. Argued that they already gave it to me. I was still at the window... waiting for it. When I said I still hadn?t gotten my drink, she just kept arguing and was incredibly rude and sarcastic with me.Why would I lie over one small coke? Lol ridiculous. I was shocked that she refused to just give me my drink and called me aliar. I said ?thanks for F-Ing me over!? And she said ?YOU?RE WELCOME!!? ??. Wow. I mean I don?t expect 5 star treatment from afast food place but to refuse to give customers the order they?ve paid money for?.. what a way to run a business. Read more
They didn?t give me my right order, the burger had way too much mustered. The fries weren?t the right size, they tasted weird,... and one of them had some onion with sauce in the box with fries. And they didn?t even give me the full order. Worse experienceever. I rather take McDonald?s and I hate McDonald?s but even that tasted better. And at least they get my order right. Inormally like jack in the box, but this was the worst experience. I will never go back to this location. Not only did they giveme the wrong order and not even my full order but they took forever. I waited in line for 30 min. Very disappointed and unhappy. Read more
If you go very early in the morning. You can spend all the time you want at the drive-thru. They will never speak to you. They... don't even bother to tell you there are not serving anything at that given time. Idk why is this location 24 hours if they don'tserve anything very early in the morning. Read more
Seems closed as of August 10th..maybe saw some fire damage? The drive thru is boarded over.