Reviews for Jack in the Box in Houston, TX
This is hands down worst jack in the box. Same issues with the drive through. Saying they don't have pennies when I'm sure they... just can't do math. Then there is no lettuce for the tacos but my burger has lettuce. Idk who the manager is but all issues comefrom there. Everyone runs it how they want vs the way it's supposed to be. Then my burger is cold. And never have tacos sauce.Just close the store down waste of time and money. Go down the street off Monroe. 100x times. Read more
I enjoy buttermilk with my food like everyone else however, now, four per order, no matter how many people are on the order.... So... Multiple orders. I wasn't exactly thrilled with the customer service in telling me "the policy" either. Not going intodetails but basically, I got so sorry about your luck, I don't care. Thanks! This is why people are venturing out of this "fast"food establishment to actual restaurants with better food that are just as fast. Read more
Went through the drive thru around or about 11:30am. I ordered a chicken sandwich, value fries, and 2 regular tacos. My total... came out to be $5.06. I gave the lady at the window $10.06. She then handed me my food and closed the window without giving memy change. She opened the window back up and told me that was it and I told her that she didn?t give me my change she then sworethat I only gave her $5.06 and I told her no, I gave you $10.06. Someone else ended up coming to the window and lied and saidthat they didn?t have any change to give me like I was just supposed to drive off without getting my change back. I asked forthe manager and the lady that took my order claimed that she was the manager? She was a Indian lady with a nose piercing wearinga pink shirt. Minutes later they eventually gave me my change?. I?ve never experienced anything like that and to top it off mychicken sandwich was so hard you could literally throw it and knock someone out with it and the fries were very cold. Horribleexperience, if I could give 0 stars, I would! Read more
The morning cashier gives great service. The drive through is to dark and to many homeless people hanging out back there.
Drive through service at 9:45PM was just completely rude. Why invest in people who don?t appreciate a job to do it the right... way?! Horrible customer service. The lady in the drive was the worse I ever experienced. ? I said the ONLY juice I have waslemonade!?, when I asked for a Powerade, clearly she isn?t aware of her categories of the drinks Jack serves as a Poweradewouldn?t fall under juices. Then for her to tell me they are out of chicken nuggets. Just completely a waste of time. Based offthe previous reviews, wow! Jack needs to step It up!!! Read more
Loaded tacos had no lettuce or cheese. Ordered the mini pancakes and added sausage 2 at that. And no sausage when I got to my... hotel room. The drive though Lady said she couldn't understand me with my accent.. it was English. Guess I have to speakSpanish I guess it doesn't matter after 1am. Thanks for nada!! . Read more
It was okay well let's drive through line was long food was good but then again I was hungry and it was late night and you know... how that goes so that's a four star for me Read more
Good place to eat before heading to the movies. You get more food for your money instead of the movie condescension stand