Reviews for Jack in the Box in Houston, TX
I ordered a big order which I understand is frustrating. But not only did the girl taking my order have attitude in her voice... and swear under her breath (?godd*mn?). I had to go back twice through the drive thru only for them to still get my orderincorrect. They were slow not a single car in the drive thru but me and when I called they wouldn?t answer. I am not sure whowas in charge but they should make sure all food in in the bags before giving it to the customers especially if they come backto say they didn?t get it right the first time. Read more
Tried the new monster tacos they were good. They got one of my order wrong? everything was correct except for the fries. I asked... Curly Fries and instead I get Regular Fries. But over all my experience at this location there ok. but they need to payattention to when people order Read more
Staff was friendly. It did take a little longer than expected for our order to be ready (placed on the app and clicked early to... start making order), but it was a large order so it is understandable. Food was made correctly, order was complete andeverything was good. Read more
Wait time is usually long but when you get food that?s AWESOME, the wait doesn?t matter! I believe this was the BEST... cheeseburger I?ve EVER had from Jack in the Box! Thank you to whomever was working at 11:30pm, you were busy but still did anAMAZING job. Keep up the Great cooking and friendly attitudes! Read more
The food is good i will start off by saying but the past few times ive come during the evening time around midnight the guy in... the drive thru sounds miserable at work. He be having the worst attitude and monotone tone of voice. They need to work on theircustomer service skills whoever they are. Plus i always see the workers not wearing gloves Read more
This jack in box has horrible drive thru service every time I order something. Last time my tacos was cold and had a huge chunk... of cheese my husband had to ask them would they eat that and to give us our money back I couldn?t believe the cook would dosomething like that also I went back one morning before work I order large curly fries and it was literally a small and leftovers hard I saved it and bright it back to her and asked what is going on at this place seem like everyone There hate the jobbecause no way. My fries was crumbled and cold Read more
Ordered cheese sticks and the cheddar peppers. Cheddar peppers were as good as always. Cheese sticks were WAY overcooked. So... much so that all the cheese was on the outside. Looked and tasted like they were not only overcooked, but had been sitting undera heat lamp since 9. And when I tried contacting the location, they couldn?t help. Jack in the box is going down hill very fast.Rarely can anyone find one that is consistently good with decent customer service Read more
Thanks to Amanda, my experience at Jack in the box was super great! Very professional, attentive, and all smiles... Which to me... is very important. Great job Amanda! Read more