Reviews for Jack in the Box in Houston, TX
I been here at least 3 times in the middle of the night. Today I came at 6am, and no employee is inside, no one is responding ... at the drive through. Open Sign is on and says their open but the restaurant is clearly not open. Sign says their open 24 hours,but no employee is here. Read more
We got there and made our order around 1030pm. When we got to the window we paid and then he asked if we wanted whipped cream on... our shake apparently we didn't answer fast enough for him so he waved his hands up and down until we gave him the answer. Thenhe gave us our drinks in a drink carrier which was fine but then my husband began to remove our drinks from the drink carrierand the guy at the window told my husband man if you didn't want a drink holder you should have told me. He never asked if wewanted one and my husband stated he didn't ask for one and the guy gave us attitude about that as well. He gave us our food andthen slammed the window nearly catching my husband's hand in it. I had kids in the car and he was throwing around profanitywith the window open like I said worst experience at a jack in the box and will not go back to this location. I wish I couldgive this guy at the window a 0 rating. A 1star is definitely too high for him. If you don't like your job then leave do not bein customer service if this is how you believe you should treat people. Read more
I don't like to complain about people business because I'm a business owner. I was upset today because I ordered the #24 with an... additional burrito Saturday, September 17, 2022 around 11:47 am store #4701. I didn't get a receipt but this burrito was smalland it look like I got the scraps of all the breakfast meat that was left. I have never had a small burrito and less meat "meatlovers" burrito from this establishment. I was very unhappy because I was craving this burrito. Read more
Ordered a sourdough jack and the toast was not toasted. Sandwich was hot but bread got soggy due to not being toasted. Also the... bread tastes like normal white bread not sourdough bread. Read more
At this place their customer service is terrible. And the place is filthy. Their prices have not even been updated on the drive... thru board . Read more
Terrible experience. Night crew needs to be overhauled. As someone who's worked in the fast food industry it was just not even... bare minimum service. We got the food to go. We ordered 2 sandwiches, one order or fries, two orders of churros' and a coke.They told us they didn't have ice...ICE...OK whatever we had ice at home but then the coke was completely flat, no carbonationwhat's so ever. One of our sandwiches was swimming in mustard. Just dripping mustard everywhere(did not ask for extra) the othersandwiches was falling apart. The fries tasted as if they'd been sitting for over an hour and we were missing one of thechurros. 10/10 will not be returning. Do better jack in the box. Read more
Horrible, horrible service! The lady working the drive thru was very rude, had very few words, and got an attitude when I asked... for ONE extra syrup. To top it off, I had egg shells in my eggs! Definitely will not be back to this location! Read more
Used to come here a lot, it?s especially nice that they?re open late because of my job. They forgot half of my order once and I... had to wait abt 10 mins for it. And last night when I went, I ordered the classic jack and woke up with food poisoning. Read more