Reviews for IHOP in Houston, TX
This is the cleanest and most modern IHOP that I've ever been too! I really like the new coffee bar option as well as the... updated modern decor. To be honest, the kitchen entrance seems out of place as it's the brightest light in the restaurant. Withthat said, the lighting is very optimal! The food was simply okay. It seemed very lackluster. The service was also okay. Myserver was very attentive but also quite stoic, lacked eye contact, and to-the-script. So while I received my food in a timelymanner and she always checked to see if I needed anything, I didn't feel any connection to my server. For most people, this isokay and some actually prefer no connection. However this lack of connection affects the overall sentiment of my visit. OverallI was pleasantly surprised with the 5 star decor but have to give an honest 4 stars to service and food. Still a location tovisit in the future! Read more
The butter on my pancakes just would not melt. My steak was supposed 2 be medium-well. It was barely cooked! They killed those... eggs 4 times over. Potato cakes are now "discontinued". Dominique has an attitude problem. No smile, no refill on drinks, androlled her eyes at every request. I can tell she didn't wanna be there. Aside from that... There was a birthday crowd, with theloudest screams and laughs! Those ppl needed a banquet room rental. I didn't eat anything at all. My goal was a FRESH, PEACEFULbreakfast. They fucc'd that up. Read more
I like their food, specially the Omelette. That didn't disappoint this time too. But they are really terribly understaffed . It... took more than 50 mins for our first food (and even a coke) to arrive at our table. There was literally I think one or twoservers. And even they informed us how understaffed they are and the manager herself was cooking. So even though I am giving 3?. It's not really for the food or staff. They are doing the best they can. But if you arrive here after 11 PM. Be ready for avery long wait time even after you have given your order, no matter how simple your order is. Read more
I seem to have the same problem each time I order from two specific locations when taking out. I can?t understand how one can... leave off the poblano sauce on a poblano omelette. THE SAUCE IS IN THE NAME. Secondly, we asked for a second omelette andrequested the sauce be substituted with poblano. It?s amazing how the majority of the request was poblano and it was still leftof. However, I?m giving 3 stars for then pancakes because the were great as usually. Didn?t provide enough syrup, but thankfullyI had some at home. If you order take out, make sure you double check your order before leaving. Read more
It was not my first time on this brand but it was my frita time on this location. It looks like brand new or just remodeled one.... Decoration, smells, and lighting are very welcoming. We were sat right away and we were starving so we ordered quickly and theserver made everything possible to make us feel right. We were just before rush hour so we noticed that new guests needed towait a little bit for a table. Look like they?re short staffed specially on lunch rush. Restrooms need some improvement butoverall it was a pleasant brunch for my family. Definitely visiting the brand again! Well done! Read more
When I initially arrived I was seated right by the register which was a bit irritating. I spoke to the gentleman on the register... and he said nothing back. Needless to say the staff wasn't very inviting. My waitress reluctantly moved me and acted like shewas doing me a favor. Now the two stars are here because my salad was delicious, however the customer service time was a tad bitoff kilter. Let's do a bit better next time guys Read more
The service is great the food was great however this restaurant makes me reminiscent of the days they had smoking areas. It?s... definitely not the worst but my partner and I are definitely 2 shakes away from a lawsuit. That being said. This place is avibe. The food whisked us away to simpler times and was cooked to perfection. Would definitely return. Read more
Our experience here was the worst ever. No one at the door to greet us or seat us and no sign that said seat yourself. When... being seated never asked table or booth? After seating us our waitress asked as she was handing us the menus if we knew what wewere drinking? Give us a chance to look at your menu. She left and boy to get her of her phone! Some young skinny Latin guy hasto call her to tell her we were ready. We asked for 2 like breakfast meals w 2 Cokes. Overcooked, hash Browns, eggs were whiterunny, not over medium as requested , bacon, sausages and pancakes were raw. Wow! That was our last time visiting there. We hadto call the young busser over to call our waitress again who was once again on her phone. Unreal, out of a nightmare. I will addthat, that's the way I left the plate with almost the entire meal left on the plate, paid $30 for 2 lousy plates and poorservice. Read more