Reviews for Marble Slab Creamery in Houston, TX
The worst type of customer service I have ever had. Don't bother spending money here
So I took my kids here today cause it?s our ice cream Friday we walked in was greeted with smile and happy energy.. Ms.Felicia &... Mr Osmond was very patient with my kids&& we will be coming back Read more
7/24/22 Just left This store, your employees have very poor customer service skills, my cup was half filled, with what was... suppose to be rocky road, I had to go back in after I purchased and ask for my marshmallows and chocolate chips, my cup was notfilled! no greeting of Customers when they walk in, Just blank stares like zombies..isn't Ice cream Shops suppose to be happyplaces, esp. for children. Bad Employees will run your business in the ground and bad reviews even worse.... Please get ittogether, and for God sakes put out chairs for your customer..... Bad employees ruin good business. Read more
So disappointed with the service. I tried to order a quart size and the employee tells me they are not serving that size. When... we get to the front to pay the counter top is sticky with different ice creams and even HAIR. So GROSS. Read more
Jaysha did it with this ice cream (chocolate birthday cake, cheesecake, cinnabun). Thanks for the sweet treat #MarbleSlab!
Served half melted ice cream with the excuse that "fresh ice cream is like that." Stingy scoops that they weigh out - and I saw... the response to the other review that it's corporate policy - this is the first Marble Slab I've ever had them weigh my icecream out, and the smallest single scoop. Read more
Don?t come eat here. The customer service is horrible. They weigh you scoops. The cone cups have a big void underneath and you... get screwed by buying the biggest size. Robbery. Read more
Would give ZERO stars if possible, for the second time I was denied service because they had one hour left until closing and... they were closing up since they were ?short staffed? it was the same reason both occasions and the most recent this SaturdayOctober 15th I got there at 7:02pm (they close at 9pm) and they had some guest inside ordering but when I got to the door one oftheir employees said they?re closing up for the day even if I was willing to wait for service. Read more