Reviews for Golden Chick in Houston, TX
Wow! My first time in Houston. The food was really good. The ladies at this location are awesome!!! Thanks again. I was... overwhelmed at all the options being a new customer and they were very helpful. The corn fried thing was sooooo good!!! Wishwas one in Detroit Read more
Spend your money elsewhere! SALTY food, dry dry mac and cheese. Rolls were good but all food seemed reheated not fresh. Food is... quite expensive so spend elsewhere, you will be disappointed. Read more
Absolutely clean!!!! Eat off the floor dining room condition! Great service and good hot fresh food made to order.
The only reason I am writing a good review is the gentleman at the drive through tonight, Charles. The service is superb but... only when he is there. Good food but usually bad service. This guy is amazing and has brought my faith back in Golden Chick. Ifhe ain?t here throw the whole restaurant away! Read more
Come here every so often, and every time the food is always good. The chicken is always crunchy and also juicy, the fries also... have a nice crisp to them too. On Mondays they have the family packs for half off; an incredible deal to get an 8 piece and 4dinner rolls for around $10. Not sure what some of these negative reviews are about. The dining room is usually very clean, andthe manager when I went today seems to be very diligent in her duties and leading her team. Read more
Paid $12 for a meal just to get some fries old and hard. What?s corporate #? Lol this is disgusting and probably violating some... type of food service law. I attempted to call and allow them to rectify the issue but no one answered. Read more
Nov. 9th I placed a mobile order, waited the correct time so they would have our order ready. We arrive & asked for our order.... We wait a bit & the guy just hands us a bag with drinks & a bag of 5 meal boxes stuffed into one. He just closed the window & wehad no choice but to assume everything was in the bag. I was going to pull back around because he only gave us 3 out of 4drinks. Then I noticed I asked for unsweet tea for someone with diabetes yet he gave us sweet. I decided to check the food. Wehad four meals. Two were fried & we selected 3 thighs each on the app. We got one thigh and two legs in each. The other meal wasthe golden roast & I selected the upcharge for two breasts instead of one & a wing. Yet I got a wing still because they thoughtI picked a fried breast on the side. That plate of roast chicken had the side of green beans all over the chicken & plate. Evenafter fixing the breast plate we still only got bad pieces that were pretty much just bones. Every single bread roll was twistedor flattened out. I go to the window & didn't even know where to start. I tell the guy I'm not trying to be rude but there arealot of things wrong. He states he didn't make the food so he asks if I want to talk to the manager. The manager comes out, Iexplain how we didn't ask for legs. He says if I want all thighs then I would have to wait. I selected thighs for a reason onthe app so yes please. He made it seem like they didn't feel like customizing the order how I selected it on the app. Why wouldhe tell me I need to wait if I want thighs when that is the reason why I went to pick up my food at the time the app suggested.I cannot believe they made the food how they felt like it, and not once did they apologize for the inconvenience. On top of itthey looked bothered in fixing our order which only made us worry about them doing dirty things to the food they fixed. Everysingle plate except the tender one was wrong. I would have been so shocked to get home to my Read more
Food is good but the drive thru takes forever to get through I use to go here at least twice a week for lunch and now I can?t... because I spend at least 15 mins just in the drive thru alone. They need staff desperately Read more