Reviews for Firehouse Subs Echo Lane in Houston, TX
Friendly staff. Recommend ordering ahead on the app, if you don't then there may be a number of people ahead of you that you're... unaware of and the wait time may seem a bit long. Read more
Best subs in Houston by far10/10 lovely customer service and they were the only place in a 10 mile radius who gave me a free... item for my birthday . I would recommend the bacon club ranch for a nice filling meal . Also the cookies are solid 8/10 . Thankyou Kevin for making my visit amazing Read more
I have never had a bad experience at FHS until today. I typically go to a different location closer to home. This location I... tried today was dirty (floors and tables), got my name wrong (even though I used my points and my name is on the ticket), thesandwich was sloppy, no flavor and had items on it I asked to be removed (onions). I was disappointed with this experienceespecially since I thought FHS were all the same as my home location. The food and cleanliness (lack of) needs attention! Theparking at this location is pretty bad and after my experience, so not worth the hassle. What a shame. I love FHS?s Engineersandwiches, but this one today was very disappointing. If I never had the pleasure of a wonderful FHS and this was my firstexperience, I would never enter another location ever. My location near home was given 5 start when I reviewed them. I guess Iwill stick with my location. Read more
I went in to get the spicy sandwich. Getting to the car, less than 2 minutes later, the sandwich was cold! Usually even of the... meat is warm, The bread would be hot. Not this time!!!! The sandwich was also sloppy. Sauce everywhere, chicken falling out ofthe bread. Sauce prints all over box of the sandwich and the outside of the bag!!!! Very disappointing experience!!!!! Read more
Terrible service. The person at register wouldn?t honor the advertised price for the subs, so I got charged about 3 dollars more... for two medium subs. Also the subs are smaller than expected. The Italian sub was ok, but the meatball sub was super dry andunflavorful, just plain salty. It?s my first time trying firehouse subs and needless to say it?s going to be my last time.Better luck getting Which Wich across the highway or even subway. Read more
Literally the worst experience. The staff was rude, incoherent, and the ?sandwich maker? (as he called himself) was SO RUDE and... I guess couldn?t read? He pronounced my name FAT and my friend Amber as ?ammer, or whoever you are.? Professional experience?Not here! Definitely some training and basic customer service skills needed. Read more
It's my second or third time at this location and everytime it's quick and friendly service. It was relatively empty since... they'd just opened. Cashier was patient with me while I decided what sub to get after my husband made his choice ????????????. Iended up getting the Large Hero. Wish they had Hot Chettos. Wait was about 5 or so minutes. Will return and recommend. Read more
Went to buy pickle buckets. That was maybe 3 weeks ago. I have not eaten at a firehouse Subs in many months. The one time I ate... there it was excellent service and the subs were tasty. Read more