Reviews for Dunkin' in Houston, TX
Don?t go here since they don?t feel like opening the doors. If you?re the manager of this location reading this, your drive thru... isn?t big enough to be a glorified sonic. There?s a reason I?m only going to dunkin since I have giftcards. Read more
The worst Dunking I have being. Will never got back ask for beagle and croissant with cream cheese on it since I am a uber... driver i don't have time to really stop and eat. I always drive thrue but this time made and expecption walk in after I order I needed to used the washroom but were out of order suppostly???? The baggle looks like the person that prepare lick on itbecause there was hardly any cream on it and the croissant no cream cheese they wanted me to paid $1.50 just like a regulardonut the cashier dint even know how to charge until the girl that prepared the food said just charger it like a donut. Irefused and gave back the bag and ask for a refund she them said I have to come tomorrow to talk with the manager I throw awaythey food she got loud so did I . This place is petty check your food Read more
It's baffling to me how they have yet to come up with a decent system to keep the production of donuts steady. How dare you call... yourselves Dunkin Donuts when y'all "don't have donuts"? Not only that, but if I'm ordering on an app, at least make it to whereI know that donuts aren't available and I don't end up wasting my money for substitutions that I didn't want. Take theinitiative to reach out to a customer and notify that the items they ordered weren't available. I'd much rather be told prior toleaving, get hyped on the way there that I'm about to get maple donuts, and then be told that "what you wanted wasn't available,so here are some plain bagels." Sure, it's a first world problem, but it becomes an industry problem after 3 occasions. Dunkin,do something about this. Y'all are lucky I was hungry. Read more
No one goes to Dunkin for a do it yourself deal. My cream cheese on the side from my bagel. The extreme amounts of sugar added... to my coffee just because I asked for a large with 20 sugars is a big deal to the employees. Read more
Horrible ?coffee?. It?s 90% milk. I am never visiting a Dunkin? again. Ever. McDonald?s makes better macchiato?s, how... embarrassing. I threw this drink in trash and got Starbucks coffee. I have no interest in going back to the location to replacemy item. Thanks for responding to my complaint and trying to make things right. Read more
If I could give this location less, I would. The dark haired lady that attends in the morning is rude. I hope she finds a job... that truly pleases her. I?ve had several encounters with her, and all are unpleasant. Today 7/1 I was told they weren?t makingany food or donuts because they were short staffed. I normally come for coffee, so I didn?t care. I wanted an extra lemonade,which takes 30 seconds. And she refused and made me drive back and I noticed there was no other cars in the queue. Then noticedthere was more than enough employees there, no car traffic and nothing other than coffee being sold. If management does notchange, this Dunkin will keep going down. Surprisingly because it?s in such a great location. Read more
I went through today (6/2) at around 9:30 am with a large order. The girls that were working were on their A-game!! The line was... long and we had 7 drinks and two dozen donuts. They had everything ready when we pulled up to the window, right along with asmile!! I?m a Dunkin coffee connoisseur and they made me the single best iced coffee I?ve ever had!! Thanks for starting off myvacation right! <3 Read more
Their drive through is fast. I got the signature latte and hash browns. The latte was good, but the hash browns were crunchy and... did not taste good at all. They didn?t have doughnuts too. Read more