Reviews for Dairy Queen in Houston, TX
When I ordered my molatte and it came it was poorly made with little effort and it tastes bad. There was still ice cubes in... there. Read more
The nacho chips were stale. One time they said they didn?t have them and the next day they were disgusting. Never asking for... nachos again. Read more
Everytime that I order from here. They meet my expectation!!! If I had a wig on they would blow my wig back!!! LOL!!! The... service be on point. You don't wait long for your order. They are precise when you order your food! They go above & beyondCustomer Service Satisfaction! Always a smile on their face. I be thinking to myself what what are you smiling for & I just comein the door! I'm not over exaggerating when I tell you that they are really Friendly! It warms my heart because I always bethe one smiling first. They beat me to the punch per say!. Keep up the great work you guys. It really does pay off! Ohh by theway I ordered a Oreo Cookie Blizzard, ????????????????Which might add was scrumptious!!! Read more
My sister use to work at Dairy Queen the 70s you remember the fat man hold the tray lol soma yawl might be too young to know... that lol anywho my grandkids enjoyed their icecream cones????...so did my car seats???? Read more
The young @#$%& at the drive thru with the unnatural pastel blue hair is actually not friendly at all. No service with a... smile... I understand everyone has a bad day sometimes but we had nothing to do with that. I actually have a few extra choicewords but ill be nice. Please don't take my money and treat me bad I work hard for my mo ey too. Read more
Employees are rude, have a bad attitude and are confrontational. I went through the drive through and ordered a dipped cone.... When I got to the window, the employee (Tiffany) had a regular cone in her hand. I reiterated that I asked for a dipped cone.She rolled her eyes and walked away with the cone in hand. It was starting to rain so I rolled my window up. After a fewminutes, another employee came to the window to give me my total. I asked her where my cone was. She picked up a dipped conethat had been placed on the counter near the window. It had visibly started to melt so I asked for them to make a fresh one. Sonow she gets an attitude too and asked me what was wrong with this one. I told her I didn?t want that one bc it had alreadystarted melting and I wanted a fresh one. Then she said they were refusing to serve me. I asked for the manager; and this workerclaimed that the previous employee (Tiffany) was the manager. My daughter who was in the passenger seat started recording them.Next thing I knew, it turned into a shouting match between the two DQ workers and my daughter. The employee who called herselfrefusing to serve me also refused to give her name when I asked. Then she threatened to break my daughter?s phone. Soon after, aHispanic lady came to the window who said she was the manager. She was calm and much more professional?she ended up fixing afresh dipped cone. She was going to give it to me but I paid for it anyway (I already had the money in my hand - wasn?t tryingto get anything for free anyway). Bottom line: A simple dipped cone order should not have taken all that headache, hassle andattitude with the ignorant unprofessional behavior from their employees!! HORRIBLE customer service!!! Read more
I love Dairy Queen, just not this one. Last time we went through the drive through they told us "it's all in the same bag". ... They left out a whole burger and the one in the bag was wrong. We had to go back. Also a pain, because despite signs to thecontrary they don't allow on site dining and lock the doors. I grew up eating at Dairy Queen, it's a rural Texas tradition. Iguess the metro locations didn't get the memo. I left and went to Whataburger, where I ate inside. Read more
Got ice cream for 6, for whatever reason order was wrong still even though screen read correctly.