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Reviews for Church's Texas Chicken in Houston, TX

Lakrisha S. Davidson 2 years ago
3

All I know is that household name chicken places are getting bad raps now. This restaurants are deteriorating in customer... service and food service. Anywho....this Church's took forever to answer or greet us on the mic. They made us drive up to thewindow then tell us to back up because they needed to help the customer in front of us. However, A+ on the fresh food, but myapple pies didn't have the cream on top, so that was annoying. Read more

Kat Glaze 2 years ago
1

Come on Mommy little one that was at the window was so sweet so genuine legs and thighs awesome $15 for 10 piece of chicken and... three apple fritters No it should have been two sides on the side I mean I know I can do better my name is Tina I am saying thatI love you all love the energy that the little young lady young lady that came to the window and did y'all said fries I didn'tget my fries I didn't get none of that come on yeah y'all know y'all more genuine than that and I love the way I find y'allchicken but y'all missed out on all my sides and don't even answer the phone but I love you God bless you and your family I justwant my sons and my father thank God God bless you Read more

Marbry Bolden 2 years ago
2

Customer service was good. The chicken was not. Due to supply issues they were missing multiple chicken parts. This I understood... and it wasn't a problem, but the chicken itself did not taste fresh and tasted as though it had been sitting in cooking oil andnot fried thoroughly either. Read more

Rhonda Smith Stephens 2 years ago
1

Horrible service will see u at the drive thru window and look the other way food is good always say they dont have rice need new... management my next step is corporate office paying them to be rude Read more

Jaqueline Blanco 3 years ago
1

If I could give zero stars I would. They gave me yesterday?s fried chicken today around 1pm, the chicken was stale not crunchy... COLD and NO FLAVOR. They did not have change and this is the second time that I pass by and that happens. NEVER GOING BACKAGAIN! I suggest you don?t either. Worst experience ever this place needs to be shut down ASAP. Read more

L. E. R. BERRY 3 years ago
1

I get out my car at 9:04 pm to check the front door for posted business operation hours... Today is Saturday lounge closes at 9... pm and drive thru closes at 10 pm. It is 9:09 when I go through the drive thru and the manager responds, we are closed. Iquestioned the hours of operation and she said if I have no business come through then there's no point for me to stay open.Okay, then what am I? Am I not a customer? She was rude, too. I have read the reviews. Why hasn't corporate done anything aboutthem employees? Read more

Theresa Hawkins 4 years ago
2

Although I appreciate the lady for her assistance. The chicken was burnt. It was not hot and a few of the biscuits were a... little burnt. The wait was longer than it should have been with only 4 people in line. They are not very attentive to thecustomers waiting in line. I stood in line at least 10 to 15 minutes before my order was placed and my food was not cookedcorrectly. I will not be returning to this establishment again. Read more

Rendell&Kenn Tyler 4 years ago
1

Chicken was not cooked all the way through. Was red and running with red juices. Sick! The batter was not even sticking to the... meat. It fell right off. Gross! My family and I will not be going back. Poor service. Always always there's a long wait. Theyneed a manager who cares about customer service and good food. Read more