Reviews for Charley's Cheesesteaks in Houston, TX
Try them out for lunch today while in Walmart after I finish eating I spent the next half an hour to hour and a half of my life... on the toilet with diarrhea will never be returning to Charlie's Read more
Delicious, very slow to get my order, a Lil over 30 mins
Aaliyah was super nice with excellent customer service!!
Customer service was excellent , it was busy but everyone was working to get the line down . Alea was great!
I love Charleys. Which I typically do not eat fast food but when I do Charleys is one of my go-to spots. I was excited to see... one came to the Heights. Tried it out today. Customer service was really good. However, the food was disappointing. Not up tostandards. The sandwich only had meat on 2/3rds of it. Also chicken (which was just a chicken Philly) had the taste of otherother foods/spices cooked on grill, this leads me to believe grill was dirty. Fries were not fresh. Over all looks likemanagement is slipping. Icee machine was making horrible noise, none of flavors were frozen or working, yet no one was doinganything about it. I am pretty sure DM was setting in lobby (with his shoes off) working on his laptop, as he met with a few ofthe crew members. Don?t think he was really doing what he should be doing.As I have been a DM and a RVP in different industry, he looked like he was more about working on paper work or pencil wiping an audit/ store visit. As he did nothing about the iceemachine (I don?t drink them,so typically would not care, but the noise was bad.) I never seen him go behind the counter, evenwith training going on. Sad to see work ethics like this? I hope things turn around at this new location. Read more
Great place for philly steaks, I got the original philly steak, and wings! would recommend and come back to try the fiesta... fries! Read more
Great customer service the cashier lady was very nice when I entered. The server lady explained how to download the app on my... phone to get a free meal on my next visit. Then she brought my food to my table. The food is fresh. They have subs and wings. Read more
NOT A CHEESESTEAK. Over-cooked,DRY, no sauce, almost no cheese,bread is stale, whiz is awful. If you like cheesesteaks, GO... SOMEWHERE ELSE. Read more