Reviews for Baskin-Robbins in Houston, TX
Always a good choice for treats. Did not know they offered milkshakes though. Was very pleased.
Employees would benefit from better customer service training.
Customer service was bad and they did not seem to care. My family and I went there for the first time today and we could tell... that something was wrong when they asked only for cash. We got an ice cream cone and a tiger drink which is a twist on the Asiandrink. They did not blend the drink and it looked like a float. My daughter almost threw up after tasting because it tastedspoiled and sour. The milk was off. It was bad. After we asked for something else because it tasted horribly, they said to payto order something new. They did not care. We left and took our business to the ice cream shop we go regularly with betterservice La Monarca! Read more
We went in, 2 girls said they only accepted card which is understandable because situations happen. Came back with a card the... two wonderful ladies ignored us, talking about ?how many dishes to clean? they had to do. Then after asking for a shakeproceeded to refuse us the shakes, a joke on service. Read more
We always go there and love the ice cream..any flavor ???? ????
Great and fast service. The nutty coconut is delicious ????
I dont usually leave reviews but service at this baking Robin's was amazing! Ordered a cake for Tuesday on monday afternoon, and... hoping they would be able to fulfill the order in time, since u need 24 hours for cakes to be ordered, and they had it ready ontime and done beautifully! They double checked the cake was mine with email confirmation and the guy even helped me with it backto my car, great service, will definitely order more cakes from here! Read more
Inattentive staff, loud, obnoxious music, ignorance of products. Asked for a Malted Milkshake...had to explain what that was,... how to make it, and still got served the wrong thing. If you have the time to wait (because apparently, expediency is of noimportance these days) Sonic can do a better job...and that's a low bar. Read more