Reviews for Bahama Buck's - Houston (Katy Freeway) in Houston, TX
So many flavors so good love it.
Ridiculous experience and service today. My husband ordered a small smoothie. Waited 20 minutes and still no smoothie. It wasn't... that busy when entering. Asked for a refund or for the smoothie to be made ASAP and he was told they couldn't refund his order.He reiterated to please then go ahead and make the smoothie we've been waiting on because we have to go and the manager thendenied the service THAT HE PAID FOR AND WAITED AN ABSURD AMOUNT OF TIME FOR. It took me, his 8 months pregnant wife, enteringthe restaurant and demanding either the smoothie or a refund to actually get one or the other. The manager wouldn't even look myway. A young man ended up making the smoothie for me in less than 2 minutes as the manager smirked. We will not be returning.Ran by a bunch of young kids who lack customer service Read more
After a bad experience at a different location, my husband and I made a late night trip to this one. Hands down the best snow... cone we?ve ever had. Well worth the drive and we will definitely be back. I would?ve tipped if we?d had any cash on us. Read more
Cute little local business. Didn?t know there is a drive through until we found out the store was closed. Lines at the drive... through can be really long, make sure to order online for pick up waiting sitting in the car. There are a variety of flavors andkids loved them. Read more
For the average customer: Snow cones were alright for the price, the atmosphere was fun and clean, and the service was... great. For the snow cone connoisseur: I think the ice was packed too tightly together and I didn?t really like the cream or icecream they used. The syrup was okay but I can?t really judge because I tried the sugar free. I had a decent first experience butthere are definitely better snow cone shops around! Read more
When you walk in the decor is soooo cute! It feels like a vacation beach cabin. I love the colors and the accents of whole cedar... wood. It?s a cool experience seeing the ice being shaved and looking at all the syrup flavors on the wall. It also smells veryfresh in there. We both got Tiger?s Blood and it was a little bit different of a flavor than we?ve had before, but a pleasantsurprise nonetheless! The ice is soooo soft and smooth. Downside: everyyythingggg was dirty. The window sills were disgusting,windows were ?wiped? but extremely drippy and streaky where you couldn?t see out clearly sitting at the window. Every table wasfilthy. The floor was sticky and a large part of it was covered with water, pieces of food, sno cone juice or trash. Even thechair I was sitting in had drips down the sides and I don?t even want to know what was between the weaving. (see photos) I?dwould ONLY be back if everything was cleaned properly, this is unacceptable for somewhere you?re buying things to eat. Read more
first time here and won't be back especially at this location. long wait for them to make my drink and it was a small size too,... no apology or acknowledgement or anything when I was standing right there looking at them making my drink, there was no othercustomers before or after me! yes the kid was in training but still he could have apologized for the mistake and long wait. hemade my drink initially but supposedly it was wrong and I saw him make another, he could have told me and I would be moreunderstanding but no I had to ask him what happened why did you not give me that initial drink. this should be a 1 star reviewbut I gave 2 because supposedly he's in training from what I gather again this kid never said a word! Read more
Everyone I saw working looked filthy! A woman with several peircings in her face and hair all over the place took my order and a... man with wild hair brought me my drink. On his way to bring me my drink he wiped his hand on the front of his shirt and pants.???? ???? Overall my drink was decent but the apperance and lack of decent customer service has turned me away from thislocation FOREVER. Read more