Reviews for Dave & Buster's in Birmingham, AL
My family visited this Dave and Busters this week as we were in town for a car show and we were taken care of by the entire... staff. It’s definitely an exciting and fun atmosphere that our entire family enjoyed. The service was great and our food waseven better. I had the chimichurri bowl (pictured) and it was incredible, my husband had a burger, kids had chicken nuggets,wings, and fries and there was hardly any food left in our to go boxes! Our waitress, SJ, was training another waitress andtheir service was perfect. The manager, Melissa stopped by our table to make sure everything was ok and also the kitchenmanager, Ryan came to check to ensure we were satisfied with our food, and we were more than pleased. We will definitely returnanytime we are passing thru the area! Read more
Happy with my experience except 1 piece. I was quoted a 2 hour wait on my table so we went to the bar to eat while the teens and... kids played and waited on our table. Well the table was ready 20 min later so they transfered our order to the table, waited 45min for food because it was left sitting on the bar although steps for the transfer were completed correctly. Our waiter checkedin several times to see what was happening with our food and notified kitchen staff.. still our food was left unattended anduncovered at the bar so it got cold. We didn't want to wait another hour for food so we ate the cold food.(it would have been amuch better experience to have the hot food, despite that Food was delicious wait staff was professional and friendly tookaccountability for the error and problem even though they didn't cause it ???? great customer service. The establishment isclean and very well maintained. Food is a little over priced so be prepared to spend good money if you're eating there but thequality its restaurant quality so I didn't mind. {We spent roughly $350 (paid gratuity to both bartender and table server) onfood games and drinks 2 adults 5 kids ages 18, 16,16, 9, and 5} If you want a perfectly cooked WELL DONE burger ???? ???? askfor medium rare. 3 of the attractions we attempted to play took funds from the card but didn't let us play. We were told itwould be put back on the card but we didn't see the refund before leaving so not sure if that takes a few days and we didn't goback to ask. A few games were down but there was still plenty to do. We stayed roughly 3 hours. With the time and money spent weall left full and the kids had a great time. Sorry forgot pictures of the food but it was well plated and presentable Read more
We had fun. The wait was a little long for food but they were extremely busy. I do suggest reserving a table before you go or... else you may not get a table or may have to wait over 2 hrs. Some of the games were out of order but other than that we had ablast Read more
The service of Amanda W was excellent. We had an issue with our food due to kitchen burning what we ordered and she corrected it... quickly. She was extremely prompt and kind and we will happily be back thanks to her. Also the strawberry shortcake wasdelicious!! Read more
Very fun place for family and friends. Drinks were nice but seating was difficult. I couldn't sit at a table unless i was... seated. When i got seated a waitress had so many rules about me buying from the bar and not from her table . So i moved to thebar . You can order from the table or the bar . Read more
We drove almost an hour and a half to visit. We thought it would be a good place to eat and have some fun. There were 6 of us (3... couples). We got seated fast. We placed our orders, an appetizer for each couple and a few drinks. We ordered our food. Afterabout 5-10 minutes, the waitress comes back and tells 2 of us that they are out of what we ordered so we ordered somethingdifferent. Again,after about 5-10 minutes, she comes back and lets us know they are out of that too. So one of us decides not toorder anything else and just eat the appetizers. I order again. She comes back again and they are out of that too and tellsanother one of us that they are out of what she ordered too. We decide to just eat appetizers too. Then she comes back and tellsus that they now have the first thing 2 of us ordered. I get it and share. After we pay (outrageous amount for the quality offood) we go check out the games. $45 for each couple is what we decide to get but quickly see that we should have have gotten acheaper chip package because this is basically a hyped up Chuckie Cheese. We wished we had gone to the casino instead. Theprizes aren't worth anything and beer is $5. Mixed drinks, $10. We won't be back. Read more
An easy one and done. It was a kid’s choice night so our expectations weren’t high. The service was slow & poor. My french... dip along with the au jus were extremely salty. The fried pickles and its dip tasted just the same. Salty! The shrimp dipwasn’t anything special either. In addition, our food came out at random times. We didn’t receive our drinks until almosttwenty minutes after being seated. No refills. Long waits in between placing our orders. The restaurant lacks structure. Iwould recommend the Backwood Blueberry Lemonade cocktail. Easily the best part of my experience. Read more
Had a blast. We took my son and some of his friends for his birthday to enjoy the arcade. It was not super crowded. The food was... great. The server was awesome but they lacked enough staff for the size of the restaurant. However, I won't knock them for thatsince every restaurant is having that trouble. I would have done a 5 star but some of the games were down and the four personair hockey was missing the pucks. Other than that I will be bringing my family back for food and fun. Read more