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Reviews for Chick-fil-A in Hoover, AL

Amber Baker 1 year ago
2

I?ve had few orders here for awhile with DoorDash. Usually I have a good experience with picking up with Chick-fil-a in general... but recently at this location staff has been very rude. I was told by one of the managers that they have been having problemswith dashers taking food and not delivering them, apparently. I understand that that?s extremely frustrating, but that does notgive them the right to ignore me and be short with me. I come to pick up and I?m ignored my staff and managers; when I finallyget someone to check on my order and if it?s not there then they?ll come back to tell me it?s gone so too bad with a dismissiveattitude by management. It?s only this Chick-fil-a I have problems with when it comes to DoorDash. Like I said, I understandit?s frustrating but don?t shoot the messenger. Read more

Jason Grenard 1 year ago
3

At this particular location it seems things run a bit different. I ordered two Cobb salads with a spicy chicken breast. When I... got to the window I observed a male employee delivering food and drinks to the outside pickup locations. He then started comingto the window and talking with the employees getting drinks and orders confusing the staff. I had to fold in my rear view mirrorso he had room. I finally got my order and headed out to Trussville to meet up with a friend to eat my treat. Once I arrived wediscovered there was no chicken on either salad and the dressing was balsamic vinaigrette not apple cider. I ordered off the appso I was able to double check and make sure that I ordered what I thought I had. Read more

Lance Wendling 1 year ago
5

I take my children to the Chick-fil-A on John Hawkins as a treat because they absolutely love it! And I can't say enough good... things about the service that we always receive there. They are simply the Best and second place isn't even close. Read more

Ben 1 year ago
5

I am never disappointed at what I encounter at Chick-fil-A. They are always friendly at every location. They always reach you... with a smile. And they always provide the best service of any fast food restaurant around. Read more

Tom Brown 2 years ago
5

Service was outstanding and so was the meal. The employees should get a pat on the back for their service to the customers which... there were a lot of at the time that I was there. Even though they were packed the speed of service was very fast and preparedjust as I requested. Clean restrooms, nice indoor dining area, parking if you're dining in is a little bit on the tight sideespecially during lunch. But drive-thru moves very quickly. Read more

David Newsome 2 years ago
5

Have had consistently good service and food here. The one time they got my order wrong (asked for no bacon on a salad), they... quickly fixed another salad and told me to keep the original salad. They also gave me a free lemonade to drink while I waited. That's good customer service. Read more

Pete P 2 years ago
4

I ordered some breakfast to pick up for my morning meeting two days prior. The order was ready right on time which was great.... Very polite and quick staff. Mt meeting attendees seemed to like the food, so overall a great experience. Read more

Taylor Wilson 2 years ago
1

just received some rude customer service at the window. ordered a meal with a cherry coke to drink and two kids meal both with a... kids coke each. got to the window and received the meal and kids meal along with the kids drinks but didn?t receive my drinkthat i ordered with my meal. when i told them i was supposed to get a regular cherry coke the guy at the window looked at meconfused. i repeated my order to them and they asked if i was sure i ordered it. i said yes. they asked are you sure you didn?torder it separately. i said no i didn?t. dude at the window just stared at me and said you know what we will drop it, here yougo. dude literally didn?t believe me and i even looked at my receipt and it?s on my receipt!!! seriously don?t get why i wastreated that way as if i was lying about the drink, don?t know if he was being stereotypical or what, but i didn?t appreciatethe service i received at all. chick-fil-a, do better. Read more