Reviews for Dunkin' in Honeoye Falls, NY
Terrible corporate feel right in the middle of a small village. Why would I ever need to buy ?coffee? and ?Doughnuts? from here... when hfmp(5out of 5 including coffee and baked goods) is literally right next door. Bathrooms were ok though Read more
Come here often. Lately it's deteriorating. There are flies all over the kitchen, bees inside the store. Stale coffee leaking in... the kitchen, very unsanitary. the staff looks new and not trained at all. They try their best but management should be steppingin.. Read more
They get the order right every time and the employees always work hard and remain pleasant even when there's only two people... working and a very long line. Read more
Steamer has been broken since March. Why open the doors if you?re unable to make hot drinks?! Usually benefit of chain company... is consistent product/hours; DD Honeoye Falls has ONLY been consistently frustrating and waste of time Read more
I come often. It is honestly hit or miss. Be it service speed or accuracy. Just now waited 12 mins at a "fast good" joint,... just to order Got a iced caramel latte, peach refresher and yo egg and cheese wraps. 17 mins total and they charged me thewrong amount I paid for somebody else's order which was cheaper not complaining but something's definitely a skew here. Grandmais always sweet though. Oh and don't try contacting, number is inaccurate and if you call the corporate they promise a callback and never comes. Read more
This place was desolate. We were the only car in the Drive-Thru and there we're barely cars in the parking lot. The woman on... the speaker was friendly and thorough. I gave it three stars because once I got to the window they took quite some time tobring us our frozen coffee and the boy who gave it to us was not as friendly as the girl on the speaker. I just feel like theservice could have been better and faster given the fact that they had no customers. Read more
Every time I go it?s the same experience. Horrible! I would give this location (Ho eoye Falls NY) ZERO stars if possible. Today... I waited 34 minutes for two coffees. The staff doesn?t even talk. Not a ?hi?, ?sorry? or a ?F off?. Nothing. Place is a joke. Iwill give the place a free tip. When you screw up a large order have the car pull forward and keep conducting business while youfix your screw up. What a bunch of clowns. Read more
This is a wonderful dunkin location. The staff is friendly, accommodating and makes a fantastic cup of coffee! It is a... relatively newer store, so everything inside is pristine and a wonderful place to sit inside and enjoy a coffee or snack. Thedrive thru and parking lot is well thought out with lots of room, so if you have a larger vehicle or are towing you can accessthe drive thru comfortably. I'm picky about my coffee, but the staff here is very exacting and never makes anything overly sweetlike at some other locations. I've never had to wait long in line even when it's busy, so the employees do a good job withkeeping things moving while still making quality food and coffee. I recommend everyone uses the dunkin mobile app-much easierand much faster than ordering at the counter or drive thru window (and you can customize your orders more efficiently) Idefinitely recommend this location for donuts, breakfast and coffee. Thanks to the HF team and keep up the great work. Read more