Reviews for McDonald's in Hondo, TX
They're pretty good in the mornings. The line is always moving and they hardly ever get my order wrong.
i ordered two hot & spicys and ended up with two cheeseburgers. The lady at the window was having a whole conversation with her... coworker and didn?t even acknowledge me when giving me my order. i called to let them know and they didn?t seem to care. poorcustomer service. Read more
The breakfast was as good as I remember but the coffee was a little less good. Lol It's 2 yrs ago since we came here. Yes we... live here. They haven't improved the restrooms. Still an unsanitary blow dryer. SMH. BUT WEAR THOSE MASKS. Kiosks, 2 of themand noone uses them. I tried to get a sandwich with the app couldn't find a place to scan the code. Dumb to spend thousands onmachines that are not intuitive. Read more
It?s a roll of the dice, at times I have no issues but then others they forget something to my order or something is made... incorrectly, food cold etc? Read more
I came in at 800 in the evening. According to the posted hours, the dining room is open until 11. I was told it was closed yet I... saw a kid inside the restaurant... Read more
Excellent dine in service! I had the worst dine experience at McDonald's in Castroville after ordering 2 Big Mac combos waited... over 22 minutes & the only dine in customer ordered to take home noticed they were servicing drive thru even cars that orderedafter I had placed my order! I was going to have to 35 min before my order woukd get processed it made me mad because Cashier &store mgr said, "We are short staff what can I say!" Yet 3 employees running drive thru one front end cashier, 2 cooks & 2managers (store mgr is son of asst mgr conflict of interest big time)! Hondo had more dine business & drive thru customers lessemployees & made sure I had my order in 5 minutes! They rock Everyone in Castroville store needs to train in Hondo ! Hondo storeshould be selected to give a training video on customer service skills! Read more
The app is the best I keep collecting my points. And the digital coupons are the best. You save money! I remember when the... cheese burgers were $.99 So I always use coupons and orders ahead to save time with my kids in the car. Read more
The very few times I go something is always wrong or not good, I?ve honestly just stopped eating at this McDonald?s as a whole