Reviews for McDonald's in Homosassa, FL
They took my order for a McRib. Lord knows I love my McRib. They gave me a bag and to my surprise I was given a Big Mac. I... explained to them my disappointment. They took the Big Mac back and replaced it with a McRib. I was hungry and my mouth wasdrooling for the McRib. To my dissatisfaction, imagine the McRib not having any bbq sauce on it, or just one pickle and a fewonions. Now every other time I ordered it, it was always loaded and I would need plenty of napkins. This time not so much. I hadto go back to the drive thru and ask for my money back. I gave them the sandwich back for I didn't want nothing to be done to itand asked for my money back. I happily waited for my money in a parking place for they had to search for the cash. The managercame out, handed me my money and apologized. I was on my way to Wendy's for a fresh chicken asiago sandwich. Read more
Over the past few months, the wait time at the drive-thru has been horrendous. I have literally, no exaggeration, been in the... Drive-Thru for 30 minutes or more to get a simple combination menu item. It just keeps getting worse and after dark it'sabysmal. Some of the crew members are incredibly professional and hardworking and others are just clocked in. Read more
I have never heard a supervisor/manager/lead speak and yell at employees like I witnessed today around 2:30. A kid came in for... an interview while I was there and I couldn't believe he stuck around as she belittled and yelled at the employees. This femalesupervisor walked out from the back, slammed her headset on a table next to us and went to the bathroom and screamed. Peoplekept coming in upset from the drive through and online ordering because they had been waiting for over 20 minutes for a frappe. Management should review the video and you will see how unprofessional, belittling, and what a horrible supervisor you haveworking and leading your team. I felt horrible for the employees and you wonder why you need help. Take a deep look at yourleaders and that will tell you why. As a manager for over 20 years, this would never be tolerated under my watch. Read more
This visit to this McDonald's was the worst I have ever experienced. It was the first time I stopped at this location to pick up... dinner for my family. I was asked to move forward to wait for my order to be made fresh, when it finally came out, 15 minuteslater, the food was cold!! I parked and had to go inside to speak to someone about it, they offered to make it right and thattook another 15 minutes - the food was not fresh at that point, but I took it home anyway. I WILL NEVER GO BACK TO THISMCDONALD'S!! Like I explained to the staff, the food I spent over $30 for was dinner for my family, not the dog. I don't thinkthey understood. Read more
This McDonald?s never fails to disappoint. They will literally give you half full fries, forget stuff CONSTANTLY, have very poor... customer service except for a few and most of the time it feels like being there is an inconvenience to them. ???????? the placejust all around sucks. wouldn?t even be a huge deal if it wasn?t every time I go. Id rather drive the extra 10 minutes to theone further down the road. Read more
I mean it's McDonald's what can you say ya they get your food wrong from time to time but sometimes they mess up and give you... more it's like playing a scratch off every time I go most times I'm gonna loose but sometimes I'ma order a cheese burger andwalk away with a 40$ order ???? but we can all agree it's poison and shouldn't eat it and yes ik we all still gonna eat itunfortunately Read more
My review is NOT BECAUSE OF THE FOOD rather the little short woman that actually scolded me because I asked for sauce. She... rudly told me I should have asked for it when I made the order. This is twice this person was rude. Someone need to seriouslyhave a talk with this manager and explain to her that she is here for the customer Not the other way around.. Read more
Don was on his own and did fantastic he got my order right which is a lot more than what I can say about this store when it has... a full staff of kids. This man deserves a full staff that can help him close. Don thank you for your great work Read more