Reviews for McDonald's in Homestead, FL
This is the WORST McDonalds ever! They are rude, called because they messed up my order and they hang up the phone? they ALWAYS... leave stuff out of the bag! Drive thru and DoorDash both! The lobby is never open when it?s supposed to be either! Go to ANYOTHER location! This place needs new management in a bad way! Read more
Apparently around evening and night time, they focus more on drive thru vs people who eat in, so, you have to order your own... food on a kiosk and pay at the register, that's not good service but I guess times are changing and we just have to keep up. Read more
I went to the drive thru at a very BUSY time of day (about 5pm) the line was long but it was steadily moving, when I got to the... window the workers were very polite and kind, and food was fresh. Best apple pie I?ve ever eaten. : ) Read more
The dinning room was close at 2pm on a Thrusday, only the drive thru was open. We wanted to sit down and eat comfortably so we... decided to visit another restaurant outside the McDonald's food chain. Read more
Large fries untouched. As if the service isn?t bad enough, they short you on food. Crazy.
Breakfast is always on point. 5 stars always for breakfast Night time on the other hand I would avoid at all costs. The average... of both is 3 stars. Sorry day time crew/management. Read more
Before I tell you, about how it was Before, let me tell you how it has been for the last 2 times I have visited the restaurant... after 11pm at night, that's the time, that my wife and I usually go there. Right now the 2 young women you have working there atthe evening shift drive through, they are doing a great job ???? ????, a good job, they don't break under pressure, they areboth in control of the situation ???? ???? and when, I received my order through the drive through windows, the woman spoke tome so nicely. I was so impressed with the 2 women working the drive through. Yes the cashier was very nice and soft spoken alsoyou can tell she was in control of her position, I was very impressed ???? ????. It feels really good when you receive yourorder, and you drive off, and park somewhere in the parking lot,and you take out the medium or large fry and you noticed thatthey gave you the right amount of French fries that you have ordered, they have filled the carton to the right amount, not likebefore, before and it would happen all the time you order a large French fry and they wouldn't fill it to the right amount, or amedium size. My last 2 visit have been a ???? % much better service and I have received my sandwich hot not like before. My last2 visits, they put napkins in the bag thank you for doing that and they put more than one napkin. McDonald's,yes people noticewhen you do a very bad job, you need to give the customer what they payed for, if they ordered a medium or large fry, fill thecarton to the right amount, you have plenty of French fries ????, and please make sure that the sandwich you ordered is hot.Don't cut corners, people notice every thing, Listen you need to put in the bag every thing the customer needs and want beforethe customer drives off. McDonald's, you need to use all the items you buy, like salt ???? and pepper, ketchup packets, napkins.These ingredients, these items are for the customer, not to be kept until they expire, and Read more
Just terrible. Service is the slowest I've ever experienced. Dare you walk up to the register to be helped you will be ignored... by employees and every single manager you come across. I even placed a mobile order thinking it would be faster and nothing. Never again ill just go across the street to Wendy's from now on. Read more